Sandy O'neal
Mariposa,CA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with diverse population.
Overview
24
24
years of professional experience
Work History
Owner
Grizzly Janitorial
Mariposa, CA
08.2015 - Current
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Trained and motivated employee s to perform daily business functions, including Multi-tasking, organization, sanitary environment.
- Managed key accounts, including inspections, Monthly Invoicing.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Monitored priorities and liaised between maintenance team, delegating tasks to ensure timely task completion
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Worked with Executive Management to resolve daily problems, improve operations and provide exceptional customer service.
- Performed various administrative functions, including filing paperwork, and bookkeeping and Payroll, IRS filings
Regional Sales Manager
Olan Mills Inc.
Fresno , C
01.2008 - 07.2013
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 30-40 per day
- Entered customer data into Cloud based system and communicated service concerns with Olan Mills department.
- Carried out opening and closing functions to meet operational needs underpinning strong customer service.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
Supervisor
Charming Shoppes Inc.
Bensalem, PA
02.2002 - 02.2008
- Enhanced training programs to strengthen employee knowledge and promote new managers from within.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Oversaw talented teams by actively communicating project information, remedying issues and delivering positive feedback.
- Responsible for planning and organizing sampling events by working hand-in-hand with retail store managers and leaders.
- Provided Presentations to Management on budgeting and overall success.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
Education
Certified Nursing Assistant
La Sierra Living Center
Merced Ca 1997
High School Diploma - undefined
Mariposa County High School
Mariposa, CA1993
Skills
- Organizational skills
- Effective at multi-tasking
- Good communication skills
- Excellent written and oral communication
- Conflict resolution
- Record-keeping strengths
- MS Office proficiency
- Training development aptitude
Timeline
Owner
Grizzly Janitorial
08.2015 - Current
Regional Sales Manager
Olan Mills Inc.
01.2008 - 07.2013
Supervisor
Charming Shoppes Inc.
02.2002 - 02.2008
Certified Nursing Assistant
La Sierra Living Center
High School Diploma - undefined
Mariposa County High School