Fernando Morales
Warner Robins,GA
Summary
Acquired expertise in customer service and cash handling within a dynamic work environment. Demonstrated adaptability and rapid learning capabilities, poised for transition into roles emphasizing efficiency and customer engagement. Proven multitasking and problem-solving skills ready to be applied in new opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
DECA Commissary
10.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Cook Operator
Huey Magoos
07.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Host
Pond Restraunt
09.2022 - 02.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Assisted in making salads and deserts for guests during peak hours.
Lead/ Opening Manger
Sonic
01.2022 - 07.2022
- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problem solving.
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
Education
Some College Credits - Criminal Justice
Central Georgia Technical College
Warner RobinsHigh School Diploma -
Houston County High School
Warner Robins, GA05-2024
Skills
- Customer service
- Work ethic and integrity
- Team collaboration
- Cash handling and management
- Multitasking proficiency
- Adaptable to change
Certification
Certified in Microsoft Office Powerpoint
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
DECA Commissary
10.2024 - Current
Cashier/Cook Operator
Huey Magoos
07.2023 - 08.2024
Host
Pond Restraunt
09.2022 - 02.2023
Lead/ Opening Manger
Sonic
01.2022 - 07.2022
Some College Credits - Criminal Justice
Central Georgia Technical College
High School Diploma -
Houston County High School
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