Fernando Pena
BRONX,NY
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at TJ Max. Proven expertise in customer service and assistance, adept at resolving inquiries and enhancing satisfaction. Skilled in point-of-sale systems and inventory management, with a commitment to teamwork and adaptability in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier
TJ Max
Manhattan, NY
06.2024 - 01.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and reconciled discrepancies.
- Assisted customers in locating items and provided product information.
- Supported inventory management by restocking shelves and organizing displays.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Collaborated with team members to ensure smooth operational flow during peak hours.
Delivery Warehouse
Amazon
Philadelphia, PA
06.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Bronx Design And Construction Academy
The Bronx, NYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
TJ Max
06.2024 - 01.2025
Delivery Warehouse
Amazon
06.2023 - 07.2023
High School Diploma -
Bronx Design And Construction Academy