Fernando Reyes Hernandez
Ft. Pierce,FL
Summary
My name is Fernando Reyes, and I'm currently pursuing a education in HVAC/R at IRSC eager to gain hands-on experience in the field while I continue my studies and improve my skill's.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
12.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Shift Leader
Tropical Smoothie Cafe
05.2023 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with management to establish goals and objectives for the shift team.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Cook
Popeye's
11.2022 - 06.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing.
Education
Associate of Arts - HVAC/R
Indian River State College
Fort Pierce, FL05-2024
Associate of Arts - HVAC/R
Indian River State College
Ft. Pierce, FL05-2026
Skills
- Customer service
- Team collaboration
- Friendly and patient
- Active listening
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Wawa
12.2023 - Current
Shift Leader
Tropical Smoothie Cafe
05.2023 - 12.2023
Cook
Popeye's
11.2022 - 06.2023
Associate of Arts - HVAC/R
Indian River State College
Associate of Arts - HVAC/R
Indian River State College
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