Fernie Segura
Monrovia,CA
Summary
Leader with proven experience driving inventory accuracy, audit compliance, and process improvement in high-volume warehouse environments. Skilled in leading cross-functional teams, analyzing data to identify root causes, and implementing corrective actions that improve accuracy, productivity, and service levels. Known for enforcing quality standards, developing associates, and partnering with operations leadership to support network-wide performance goals.
Overview
3
3
years of professional experience
Work History
Operations Manager
Riverside, CA
12.2024 - Current
- Oversaw day-to-day operations across multiple departments, aligning staffing, processes, and resources to meet performance, quality, and cost objectives.
- Developed and implemented process improvements that increased operational efficiency, reduced waste, and improved on-time delivery and customer satisfaction.
- Managed budgets, KPIs, and performance metrics, using data analysis to drive decisions and ensure continuous improvement against business goals.
- Led, coached, and evaluated cross-functional teams, fostering accountability, engagement, and a culture of safety and operational excellence.
Lead Warehouse Associate
Riverside, CA
02.2024 - 12.2024
- Led daily warehouse operations by coordinating workflow for picking, packing, and shipping teams, ensuring on-time order fulfillment and consistent productivity.
- Trained and mentored new and existing associates on safety procedures, equipment operation, and company SOPs, improving efficiency and reducing errors.
- Monitored inventory accuracy and material flow, conducting cycle counts and resolving discrepancies to support smooth inbound and outbound operations.
- Enforced safety and quality standards while identifying process improvements that increased throughput and minimized workplace incidents.
Problem Solver
Target
Riverside, CA
06.2023 - 02.2024
- Identified, analyzed, and resolved operational issues impacting workflow, quality, or service levels, ensuring minimal disruption to daily operations.
- Investigated root causes of recurring problems using data, reports, and process audits, implementing corrective actions to prevent re-occurrence.
- Collaborated with cross-functional teams (operations, quality, IT, leadership) to escalate issues, align solutions, and drive timely resolution.
- Tracked and documented issues and outcomes, providing clear communication and insights that supported continuous improvement initiatives.
Education
Some College (No Degree) - Business
San Bernardino Valley College
San Bernardino, CAHigh School Diploma -
Continental Academy
Dallas, TXSkills
- Quality Assurance Controls
- Operations management
- Team leadership
- Teamwork and Collaboration
- Product and Service Knowledge
- Problem-solving
Timeline
Operations Manager
12.2024 - Current
Lead Warehouse Associate
02.2024 - 12.2024
Problem Solver
Target
06.2023 - 02.2024
Some College (No Degree) - Business
San Bernardino Valley College
High School Diploma -
Continental Academy