Mashika LeGrand
Scarsdale,NY
Summary
Dynamic Sales person offering over 16 years of combined Direct Sales and Real Estate experience as well as specialized knowledge in fimamcia; and health benefits, specializing in client education and empowerment for decision making. Highly committed to providing expert recommendations regarding smart acquisitions. Motivated professional trained to connect clients and professionals.
Overview
31
31
years of professional experience
Work History
Licensed Realtor
Grand Lux Realty - Cerrone
Ardsley, NY
11.2019 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote pre-contract memorandums to outline sales and purchases of properties for attorneys.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Accomplished sales of properties through advertisements, open houses and online advertising platforms.
- Advised and informed prospective clients on current market activities and conditions.
- Increased transactions from 2 each in 2019 and 2020 to 7 in 2021
Lead Sales Representative
Pure Romance, Inc
Cincinnati, OH
02.2006 - Current
- Trained, coached, sales-mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Listened to customer needs and desires to identify and recommend optimal products.
- Increased group sales by 300% from 2019 to 2020 and maintained sales during down year for other groups
- Created specialized training for in-person marketing at vendor events and established resources to allow sales trainees to access training independently.
Systems Implementation Manager
The Pension BoardUCC
New York, NY
08.2008 - 01.2014
- Researched and resolved barriers to successful system functionality, improving support and issue resolution.
- Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements and customer demand for 2 benefit databases and multiple ancillary software.
- Documented processes to streamline setup, customization and maintenance.
- Pulled from knowledge of technical industry and technological developments to drive IT deployments.
- Outlined work plans, determined resources and wrote timelines as part of project scope determination.
- Supported business continuity and disaster recovery.
- Resolved implementation and operation issues with product manufacturers.
- Coordinated internal audits and led remediation efforts for identified deficiencies in 4 systems.
Health Plan Specialist
The Pension BoardUCC
New York, NY
09.2003 - 08.2006
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Explained features, disadvantages and advantages of policies to employers promote group insurance sales.
- Customized health insurance programs to suit specific employer needs to ensure new plan implementation would not disrupt previous coverage to employees.
- Worked with sales team of 4 to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Monitored accounts of 8 new employer groups and several VIP clients to ensure client satisfaction.
Sr. Benefits Representative
The Pension BoardUCC
New York, NY
09.1999 - 09.2003
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Checked employees' benefits enrollment for accuracy and inputted all data into software.
- Resolved issues and inquiries from plan participants regarding 403B plans, Life Insurance, Disability Insurance, Medical, Dental other benefits through telephone, mail, email and in-person interactions.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Recommend successful approaches to staff of 12 to help resolve client concerns and prevent dissatisfaction.
Education
Graduate Certificate - Information Technology Project Management
Cornell University
Ithaca, NY03.2011
Graduate Certificate - Software Testing
Cornell University
Ithaca, NY12.2010
Bachelor of Science - Computer Information Systems
Devry College
Long Island City, NY08.2008
Skills
- Market Tracking and Research
- Property Walks
- Sales Promotion
- Marketing and Advertising
- Lead Prospecting
- Open House Management
- Analytical and Logical Thinking
- Negotiation Management
- Client Needs Assessment
Timeline
Licensed Realtor
Grand Lux Realty - Cerrone
11.2019 - Current
Systems Implementation Manager
The Pension BoardUCC
08.2008 - 01.2014
Lead Sales Representative
Pure Romance, Inc
02.2006 - Current
Health Plan Specialist
The Pension BoardUCC
09.2003 - 08.2006
Sr. Benefits Representative
The Pension BoardUCC
09.1999 - 09.2003
Graduate Certificate - Information Technology Project Management
Cornell University
Graduate Certificate - Software Testing
Cornell University
Bachelor of Science - Computer Information Systems
Devry College
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