Fidelio Tamez Jr.
Mission
Summary
Diligent Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
5
5
years of professional experience
Work History
Sales Associate
Charlie Clark Hyundai
02.2025 - Current
- Assisted customers in selecting vehicles that match their needs and preferences.
- Demonstrated vehicle features and benefits to enhance customer understanding.
- Managed inventory by tracking incoming and outgoing vehicle stock.
- Maintained knowledge of product line, including new models and promotions.
- Collaborated with team members to achieve sales targets and improve overall performance.
- Addressed customer inquiries promptly, ensuring satisfaction throughout sales process.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Cavender Chevrolet
04.2023 - 10.2025
- Managed the full customer journey from first contact to final vehicle delivery in a high-volume dealership environment.
- Conducted needs assessments, present vehicle options, and guided customers through pricing and purchase decisions.
- Prepare accurate deal folders and documentation for management and finance submission.
- Consistently recognized for strong closing skills, professionalism, and positive customer feedback.
- Recognized as one of the top sales people, had access to work and pencil my own deals with management supervision.
- Improved on overall salesmanship as training was very important to management, recognized for my performance I was sent to Safe-guard finance training in Atlanta Georgia.
Shop Owner
FITY
08.2023 - 10.2025
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Implemented marketing strategies to enhance brand visibility and attract new customers.
- Trained and mentored staff on operational procedures and customer service excellence.
Sales Associate
Bert Ogden Buick Gmc
02.2022 - 02.2023
- Assisted customers with selecting vehicles that matched their budget, lifestyle, and preferences.
- Built rapport through transparency, follow up, and product knowledge to drive customer satisfaction.
- Spent a-lot of time on one on one training with management to build my closing skills.
- Adapted to environment rather quickly being my first car sales job.
Salesperson
AT&T
01.2022 - 02.2023
- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Implemented promotional campaigns that increased product visibility and drove sales performance.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Swamper
Bay Ltd.
08.2021 - 12.2021
- Operated and maintained equipment to ensure efficient material handling and processing.
- Oversaw and monitored Heavy Equipment Excavators to make sure they were within safety limits from the trench, and to avoid any and all accidents involving the excavator.
- Ensured compliance with safety regulations and company policies during daily operations.
- Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
Education
Finance
Safe Guard University
Atlanta, GA08-2024
High School Diploma -
McAllen Memorial Highschool
McAllen, TX05-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Exceptional customer service
- Product sales
- Upselling
- Professional demeanor
- Adapt to diverse groups
- Friendly and outgoing
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Charlie Clark Hyundai
02.2025 - Current
Shop Owner
FITY
08.2023 - 10.2025
Sales Associate
Cavender Chevrolet
04.2023 - 10.2025
Sales Associate
Bert Ogden Buick Gmc
02.2022 - 02.2023
Salesperson
AT&T
01.2022 - 02.2023
Swamper
Bay Ltd.
08.2021 - 12.2021
Finance
Safe Guard University
High School Diploma -
McAllen Memorial Highschool