Filaderfia Armenta
Houston
Summary
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
DD’s Discount
09.2023 - Current
- Performed store opening shift and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Assisting with shelf stacking and censoring all products.
- Training new cashiers.
- Balancing cash in the till with receipts.
- Assisting with loss prevention duties.
Assistant
Premier Construction & Remodeling
08.2016 - 09.2021
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Coordinate group of employees to job sites.
- Bookkeeper
- Payroll
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
High School Diploma -
Parkview Baptist School
07.2004
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Work in fast paced environment
- Fast learner
- Multitasking
- Positive Attitude
Timeline
Cashier Team Lead
DD’s Discount
09.2023 - Current
Assistant
Premier Construction & Remodeling
08.2016 - 09.2021
High School Diploma -
Parkview Baptist School
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