Filipina Maugaotega
Anchorage,AK
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Patient Access Service Representative
MultiCare Capital Medical Center
Olympia, Washington
04.2024 - Current
- Managed patient check-in processes and verified insurance information.
- Scheduled appointments and coordinated with medical staff for patient care.
- Answered incoming calls and responded to patient inquiries efficiently.
- Assisted patients with billing questions and payment arrangements promptly.
- Verified insurance information, collected payments, and scheduled appointments.
- Adhered to HIPAA regulations when handling confidential patient information.
Caregiver
Home Instead Senior Care Home
Olympia, Washington
08.2024 - 02.2025
- Assisted clients with daily living activities and personal care needs.
- Administered medication and monitored health conditions for clients.
- Prepared nutritious meals tailored to individual dietary requirements.
- Maintained a clean and safe environment for clients in their homes.
- Communicated effectively with families regarding client care plans and updates.
Front Desk Receptionist
Marriot Hotel
Seattle, Washington
12.2022 - 03.2024
- Greeted guests warmly and assisted with check-in and check-out processes.
- Managed reservation systems to ensure accurate booking information.
- Coordinated with housekeeping to maintain room availability and cleanliness.
- Assisted with scheduling appointments for clients and visitors.
Education
GED -
West Anchorage High School
Anchorage 04-2022
Skills
- Insurance verification
- Patient scheduling
- Medical billing
- HIPAA compliance
- Electronic health records
- Customer service
- Team leadership
- time management
Timeline
Caregiver
Home Instead Senior Care Home
08.2024 - 02.2025
Patient Access Service Representative
MultiCare Capital Medical Center
04.2024 - Current
Front Desk Receptionist
Marriot Hotel
12.2022 - 03.2024
GED -
West Anchorage High School
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