RACHEL GIESEKE
BENICIA,CA
Summary
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Benicia Community Health and Fitness Club
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained, organized, and cleaned gym to create a professional and welcoming environment.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Lead Technician
The Tox WC
01.2024 - 09.2024
- Performed comprehensive body and facial lymphatic drainage massages to enhance client wellness.
- Oversaw studio operations independently for one month, resulting in increased sales.
- Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
- Managed client records efficiently, ensuring accurate documentation of treatment history and progress notes.
Waxologist
Radiant Waxing
07.2022 - 11.2022
- Expert in head-to-toe speed waxing
- Provided excellent customer service from the front desk to the treatment room
- Proven ability to learn quickly and adapt to new situations.
- Coordinated colleagues' schedules in conjunction with personal schedule
Spa Coordinator
Spavia Day Spa
08.2021 - 05.2022
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Maintained a clean and organized spa environment, adhering to strict sanitation standards for the safety of staff and guests.
- Collaborated with spa therapists to ensure seamless delivery of treatments, resulting in positive client feedback.
Education
High School Diploma -
College Park High School
Pleasant Hill, CA06-2018
Licensed Esthetician - Esthetics
Paul Mitchell The School East Bay
Pleasant Hill, CA01.2022
Some College - Psychology
Diablo Valley College
Pleasant Hill, CASkills
- Customer service
- Attention to detail
- Sensitive information handling
- Excellent team player
- Empathetic
- Effective multitasking
- Schedule management
- Strong work ethic
Certification
- Esthetician License - 2022
- Top of Esthetics Class - 2022
- Barbicide COVID-19 Certification - 2024
- Section Leader and Director’s Award in Honor Choir – 2018
- Team Captain High School Soccer – 2015
- Management of Clientele/Establishment – 2021
Timeline
Front Desk Receptionist
Benicia Community Health and Fitness Club
07.2024 - Current
Lead Technician
The Tox WC
01.2024 - 09.2024
Waxologist
Radiant Waxing
07.2022 - 11.2022
Spa Coordinator
Spavia Day Spa
08.2021 - 05.2022
High School Diploma -
College Park High School
Licensed Esthetician - Esthetics
Paul Mitchell The School East Bay
Some College - Psychology
Diablo Valley College
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