Finley Martin
Birmingham
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Chalkville Ace Hardware
09.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Expertly cut and programmed transponder keys and chip keys for a variety of models
- Skilled in cutting window pane glass and plexiglass to precise measurements and specifications.
- Licensed to fill propane tanks, adhering to safety standards set by the Alabama Liquefied Petroleum Gas Board.
Education
Clay Chalkville High School
Birmingham, ALNo Degree - Business
Wallace State Community College
Hanceville, ALSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Cash register operation
- Conflict resolution
- Sales strategies
Timeline
Sales Associate
Chalkville Ace Hardware
09.2018 - Current
Clay Chalkville High School
No Degree - Business
Wallace State Community College
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