Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Barista
Finn Badillo

Finn Badillo

Las Vegas,Nv

Summary

Highly motivated and result driven professional with over 6 years of experience in Starbucks management. Successfully managed 2 locations in the Las Vegas Valley, ensuring exceptional customer service and operational efficiency. Trained and mentored 11 store managers, developing their leadership and communication skills. Assisted with the remodeling of three locations, coordinating with store directors and district managers while ensuring minimal disruption to daily store operations. Known for uplifting and mentoring my peers to foster a positive and inclusive work environment within my district. Highly adaptable and resourceful, with a strong ability to find innovative solutions to address unique challenges, such as improving inventory management processes and increasing customer connection scores and loyalty.


Overview

8
8
years of professional experience

Work History

Starbucks Team Lead

Target
Las Vegas, NV
08.2020 - 10.2023
  • Effectively managed a team of 16 baristas, ensuring smooth operations and exceptional customer service.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Managed merchandising standards and maintained consistency across seasonal transitions.

Starbucks Team Lead

Target
Las Vegas, NV
04.2017 - 08.2020
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Built strong relationships with customers through positive attitude and attentive response creating a warm and welcoming environment.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Lead a team of 12 baristas and oversaw the operations of a licensed Pizza Hut within a larger establishment.

Starbucks Trainer

Starbucks
09.2015 - 04.2017
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.


Education

High School Diploma -

Durango High School
Las Vegas, NV
08.2017

No Degree - Certificate

Nevada Alcohol Awareness
3110 E Sunset Rd
04.2020

No Degree - Certificate

Southern Nevada Health District
280 S Decatur Blvd
10.2023

Skills

  • Strong communication and interpersonal skills
  • Strategic planning and goal setting
  • Coaching for performance development and mentoring
  • Ability to interpret financial reports and make data driven decisions
  • Attentive to detail in store operations by maintaining efficiency, accuracy, and customer satisfaction
  • Creating effective onboarding schedules and providing comprehensive training for new employees
  • Ability to embrace new trends, technologies, and consumer preferences
  • Comprehensive understanding of customer and store policies

Languages

English
Spanish

Awards

Store Leader of The Quarter, Target 1524, Quarter #1 2020

Timeline

Starbucks Team Lead

Target
08.2020 - 10.2023

Starbucks Team Lead

Target
04.2017 - 08.2020

Starbucks Trainer

Starbucks
09.2015 - 04.2017

High School Diploma -

Durango High School

No Degree - Certificate

Nevada Alcohol Awareness

No Degree - Certificate

Southern Nevada Health District
Finn Badillo