Jasmine Gonzalez-Kuntz
Scarborough,ME
Summary
Dynamic leader with proven management experience at Target, adept in fostering team motivation and ensuring reliability. Excelled in roles by enhancing interdepartmental coordination, surpassing performance metrics, and driving results with adaptability and effective communication. Demonstrated commitment to excellence and continuous learning, significantly contributing to company, team, and personal success and growth.
Overview
3
3
years of professional experience
Work History
Starbucks Team Lead
Target
06.2023 - 04.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by encouraging teamwork, open communication, and employee recognition initiatives.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules and found coverage for short shifts.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Fulfillment Expert
Target
06.2021 - 06.2023
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Participated actively in regular safety trainings sessions.
- Reduced inventory discrepancies by conducting regular audits and updating the warehouse management system accordingly.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Interacted with guests in friendly and knowledgeable way.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Managed timely and effective replacement of damaged or missing products.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Supervised and trained new staff
Education
Pine Tree Academy
Freeport, ME06-2018
Skills
- Team motivation
- Reliability
- Adaptability
- communication skills
- management experience
- Positive attitude in stressful situations
- results driven
- always curious
Timeline
Starbucks Team Lead
Target
06.2023 - 04.2024
Fulfillment Expert
Target
06.2021 - 06.2023
Pine Tree Academy