Fiona O'Kane
Old Bridge,NJ
Summary
- Self-motivated professional offers extensive experience in care and maintenance of various animals. Knowledgeable of animal nutrition, grooming and exercise requirements. Demonstrates excellent communication and task prioritization skills. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance.
- Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
- Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
12
12
years of professional experience
Work History
Cashier
Acme Supermarkets
07.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Dog Daycare Attendant
The Barker Lounge
12.2021 - 08.2022
- Played with dogs individually or in groups to provide exercise and stress relief
- Cleaned up after dogs by sweeping and mopping floors, shampooing carpets and removing pet waste from yards
- Maintained cleanliness of kennels, runs, and play areas to ensure proper hygiene for all animals
- Ensured health and safety of all dogs in daycare by monitoring behavior and providing appropriate playtime activities
- Socialized dogs by playing or supervising during group walks or games
- Developed strong relationships with clients through excellent customer service skills
- Utilized positive reinforcement techniques to encourage desired behaviors from dogs under care
- Conducted regular inspections of kennel equipment and supplies to ensure that everything is up-to-date according to regulations
- Provided detailed reports on each dog's activity level, eating habits, sleeping patterns, and overall health condition
- Fed and provided water to dogs during scheduled feeding times
- Inspected incoming animals for signs of illness or injury before allowing them into the facility
- Observed dogs for signs of stress or illness, reporting issues to facility manager
- Worked closely with a team of professionals to provide best possible care for the pets in our facility
- Trained dogs using positive reinforcement techniques, treats and praise
- Maintained updated knowledge about current trends in canine nutrition and wellness programs
- Examined and observed animals to detect signs of illness, disease, and injury.
Dog Daycare Attendant
PetSmart
05.2021 - 07.2022
- Played with dogs individually or in groups to provide exercise and stress relief
- Cleaned up after dogs by sweeping and mopping floors, and removing pet waste from yards
- Maintained cleanliness of kennels, runs, and play areas to ensure proper hygiene for all animals
- Trained in bathing and nail pet hygiene
- Ensured health and safety of all dogs in daycare by monitoring behavior and providing appropriate playtime activities
- Socialized dogs by playing or supervising during group walks or games
- Implemented effective strategies for calming anxious or aggressive animals during their stay at the facility
- Handled emergency situations calmly while following safety protocols established by the facility
- Utilized positive reinforcement techniques to encourage desired behaviors from dogs under care
- Conducted regular inspections of kennel equipment and supplies to ensure that everything is up-to-date according to regulations
- Fed and provided water to dogs during scheduled feeding times
- Provided detailed reports on each dog's activity level, eating habits, sleeping patterns, and overall health condition
- Recorded daily feeding schedules, medication administration, and pet observations on appropriate charts
- Observed dogs for signs of stress or illness, reporting issues to facility manager
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Employee
O'Kane Outfitters
01.2012 - 08.2016
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Provided efficient and courteous service to customers at all times
- Identified ways to improve efficiency in operations and implemented process changes
- Performed routine and scheduled maintenance services
- Assisted in travel and vending movements and sales.
- Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Master of Science - Criminal Justice
Norwich University
Northfield, VT04.2025
Bachelor of Arts - Criminal Justice
Norwich University
VT, US04.2024
High School Diploma -
Old Bridge High School
Old Bridge, NJ06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Organizational abilities
- Retail Merchandising
- Team Leadership
- Complex Problem-Solving
- Strategic Planning
Awards
- Meritorious Service Award
- Trustee Award
- General I.D. White Scholarship
- Take the Lead Scholarship
Extracurricular Activities
Norwich University Drill Team Norwich University Pipes & Drums Norwich University Lens Club Old Bridge High School Track & Field Warren Six Pack Volleyball Club New Jersey Center of Dance (Competition Team) Old Bridge Central EMS (probationary member)
Timeline
Cashier
Acme Supermarkets
07.2022 - 12.2023
Dog Daycare Attendant
The Barker Lounge
12.2021 - 08.2022
Dog Daycare Attendant
PetSmart
05.2021 - 07.2022
Employee
O'Kane Outfitters
01.2012 - 08.2016
Master of Science - Criminal Justice
Norwich University
Bachelor of Arts - Criminal Justice
Norwich University
High School Diploma -
Old Bridge High School
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