Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Fiona Starks

Celina,TX

Summary

Dynamic and results-oriented professional with a proven track record at Claires, excelling in customer service and relationship selling. Skilled in cash handling and problem-solving, I significantly contributed to team success and customer satisfaction. Expert in fostering teamwork and collaboration, ensuring operational excellence and positive customer experiences.

Overview

2
2
years of professional experience

Work History

Sales Associate

Claires
12.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Shift Manager

Tropical Smoothie Cafe
07.2022 - 12.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Team Member

Urban Air Frisco
03.2022 - 07.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Contributed to team success by completing jobs quickly and accurately.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Supervised children's activities, maintaining happiness, safety and well-being.

Education

Walnut Grove High School
Prosper, TX
05.2025

Skills

  • Customer Service

  • Teamwork and Collaboration

  • Time Management

  • Problem-solving skills

  • Cash Handling

  • Relationship selling

Accomplishments

I'm deeply committed to my academic journey, thriving in all Advanced Placement classes and currently working towards my CNA. Beyond the classroom, I excel on the Varsity tennis team, where my dedication and skill have been honed since my freshman year. My passion for leadership and community engagement shines through my involvement in the Executive Student Council, where I actively contribute to shaping the school's culture and initiatives. Balancing academics, athletics, and student leadership, I embrace every opportunity to grow, learn, and positively impact my school community.

Timeline

Sales Associate

Claires
12.2023 - Current

Shift Manager

Tropical Smoothie Cafe
07.2022 - 12.2023

Team Member

Urban Air Frisco
03.2022 - 07.2023

Walnut Grove High School

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Fiona Starks