Summary
Overview
Work History
Education
Skills
Timeline
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Fitsum Gizaw

422 S Whitening St Apt# 302,VA

Summary

Dynamic and results-oriented professional with extensive experience as a Store Manager at Fitsum and a Cook at Ethiopian Airlines. Proven ability in customer service and problem-solving, excelling in fast-paced environments. Recognized for maintaining high food quality standards and fostering strong customer relations, ensuring satisfaction and repeat business.

Overview

2017
2017
years of professional experience

Work History

Store Manager

Fitsum

Dishwasher Partime

Hilton
03.2012 - 06.2016
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Cook

Ethiopian Airlines
09.2007 - 03.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Streamlined kitchen operations with effective communication and collaboration among team members.

Education

Kokobe Teba
Addis Ababa
07.2000

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Dishwasher Partime

Hilton
03.2012 - 06.2016

Cook

Ethiopian Airlines
09.2007 - 03.2016

Store Manager

Fitsum

Kokobe Teba

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Fitsum Gizaw