JENNIFER BECKIUS

• Intaking new and current patient calls, returning voicemails, contacting new patient inquiries, Scheduling between 9 different providers, coordinating treatment plans, providing pre and post procedure education, creating professional documents for staff use, increasing products sales by 5%. Knowledge of Medical grade skincare products.

ENT Surgery Scheduling for all Physicians, Coordinating OR cases with all other Services/Providers, Schedule Post op and follow up appointments, contact families to reschedule/schedule surgery, clinic appts, physician scheduling, Administrative duties as assigned, Answer Incoming calls for three lines, return voicemails as needed, attend monthly meetings to discuss physician schedules, on call schedule

• Cochlear Implant Billing and Inpatient Billing, scheduling of patients and ABR/AER, request referrals, help put together workshops for the clinic, fax documents, work with CI and hearing aid families, work with patients/families for repairs, supplies, pick-ups, speech mail outs and patient scheduling.