Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fleddy Michael

Sun City Center,FL

Overview

4
4
years of professional experience

Work History

Shift Lead Manager

McDonald's
Ruskin, FL
04.2022 - 03.2025
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.

Warehouse Associate

Sams Food
US Virgin Islands
01.2021 - 01.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

ASE Certificate - Diesel Mechanics

Universal Technical Institute
Orlando, FL
11.2023

High School Diploma -

Charlotte Amalie High School
US Virgin Islands
05.2021

Skills

  • Team motivation
  • Workplace safety
  • Employee training
  • Policy enforcement
  • Operations management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Shift Lead Manager

McDonald's
04.2022 - 03.2025

Warehouse Associate

Sams Food
01.2021 - 01.2022

ASE Certificate - Diesel Mechanics

Universal Technical Institute

High School Diploma -

Charlotte Amalie High School
Fleddy Michael