Fletcher Covell
Elizabeth City,NC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
05.2021 - 05.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Dollar General Market
02.2018 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
GED -
GED Testing
Punta Gorda, FL02.2018
Skills
- Sales Development
- Order Processing
- Inventory Control
- Client Account Management
- Customer Needs Assessment
- Payment Processing
- Store Opening and Closing
- Time Management
- Conflict Resolution
- Professional Demeanor
- Product Sales
- Exceptional Customer Service
Timeline
Sales Associate
Lowes Home Improvment
05.2021 - 05.2022
Sales Associate
Dollar General Market
02.2018 - 04.2019
GED -
GED Testing
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