Flor Alvarez
Anaheim,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Dental/ Orthodontics Patient Coordinator I
Children’s Choice Dental Care/Premier Orthodontics
Glendora , CA
03.2024 - Current
- Answered incoming calls, scheduled appointments, and confirmed patient visits
- Adhered to HIPAA requirements to safeguard patient confidentiality
- Handled customer inquiries and complaints, providing timely and appropriate solutions
- Open dental/ Cloud 9 software
- Managed front office customer service, appointment management, billing, and administration tasks to streamline workflow
Front Desk Receptionist
Home 2 Suites By Hilton
Clovis, California
02.2020 - 09.2024
- Responded to customer inquiries via phone, email, and in person
- Handled cash/credit cards transactions accurately, balancing the register at the end of each shift
- Crossed trained in other departments housekeeping, breakfast, sales ect.
- On Q certified and PEP certified
- Worked with housekeeping and maintenance staff to address and resolve building and room issues
Education
High School Diploma -
Sanger Adult School
Sanger, CASkills
- Operating systems
- Schedule management
- Coding languages
- Reporting and Documentation
Timeline
Dental/ Orthodontics Patient Coordinator I
Children’s Choice Dental Care/Premier Orthodontics
03.2024 - Current
Front Desk Receptionist
Home 2 Suites By Hilton
02.2020 - 09.2024
High School Diploma -
Sanger Adult School