Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Flor Cruz

Registration(PSR)
Winston-Salem,NC

Summary

Dynamic and adaptable Registration Representative with a proven track record at Wake Forest Baptist Hospital. Excelled in emergency response and conservation efforts, showcasing exceptional problem-solving and coordination skills. Adept at managing patient information with strict HIPAA compliance, enhancing service orientation through effective cross-functional teamwork. Achieved significant improvements in daily operations management and patient confidentiality. Hardworking Registration Representative with a detail-oriented and skilled approach to handling all admissions needs, including information gathering, system updates and appointment setting. Adept at answering phones, collecting payments and transmitting medical records. Looking for a new role with the chance for advancement.

Overview

4
4
years of professional experience

Work History

Registration Representative

Wake Forest Baptist Hospital
Winston-Salem, NC
03.2020 - 03.2024
  • Responded promptly to emergency situations like storm damage or invasive species outbreaks, taking swift action to mitigate impacts on forest health.
  • Supported conservation efforts by helping to monitor and assess health of wildlife and habitats.
  • Managed high-stress situations calmly while assisting patients experiencing medical emergencies or other urgent matters.
  • Verified insurance benefits, processed payments, and issued receipts.
  • Collected demographic and insurance information from patients.
  • Organized, checked and submitted all related paperwork.
  • Completed registration paperwork, verifying accurate patient information.

Education

Associate of Applied Science - Business Administration

Caribbean University
05.2020

Skills

  • Cross-Functional Teamwork
  • HIPAA Compliance
  • Daily Operations Management
  • Patient confidentiality
  • Bi-Lingual
  • Service Orientation
  • Problem Solving
  • Time Management
  • Coordination
  • Adaptability

Languages

Spanish
Full Professional

Timeline

Registration Representative

Wake Forest Baptist Hospital
03.2020 - 03.2024

Associate of Applied Science - Business Administration

Caribbean University
Flor CruzRegistration(PSR)