Flor Guerrero
Henderson,TX
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Cashier
Jucys Hamburgers
Henderson Tx
03.2025 - Current
- Processed customer transactions accurately and efficiently using POS system.
- Assisted customers in menu selection to enhance overall dining experience.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Handled cash, credit, and mobile payments while ensuring transaction security.
Waitress
Jalapeño Tree
Henderson, TX
01.2024 - 02.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Assisted with administrative tasks, including handling phone calls and processing payments efficiently.
- Maintained cleanliness and organization of the reception area to enhance guest experience.
- Trained new staff members on front desk procedures and customer service standards.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Receptionist
Holiday Inn Express Hotel Suites
Henderson Tx
05.2024 - 12.2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Assisted with administrative tasks, including handling phone calls and processing payments efficiently.
- Maintained cleanliness and organization of the reception area to enhance guest experience.
- Trained new staff members on front desk procedures and customer service standards.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Cashier
Chicken Express
Henderson Tx
06.2023 - 08.2023
Education
High School Diploma -
Henderson High School
Henderson Tx05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Money handling
- Staff training
- Bilingual customer service representative
Certification
I am CPR certified.
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Jucys Hamburgers
03.2025 - Current
Receptionist
Holiday Inn Express Hotel Suites
05.2024 - 12.2024
Waitress
Jalapeño Tree
01.2024 - 02.2024
Cashier
Chicken Express
06.2023 - 08.2023
High School Diploma -
Henderson High School