Florencia Gomez
Miami
Summary
Dynamic Leasing Consultant with a proven track record at Monument Real Estate Services, excelling in rent collection and property tours. Adept at conflict resolution and fostering community engagement, I leverage strong compliance knowledge to enhance tenant satisfaction and drive leasing success. Committed to delivering exceptional service in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
Monument Real Estate Services
Miami
07.2025 - Current
- Guided residents through leasing inquiries and property tours, enhancing their decision-making experience.
- Managed lease documentation and ensured compliance with regulations.
- Performed market research to assess rental trends and inform competitive pricing strategies.
- Organized resident events to build community engagement and strengthen tenant relationships.
BARTENDER
Miller's Ale House
Miami
08.2021 - 02.2025
- Prepared and served alcoholic and non-alcoholic beverages following established recipes to enhance guest experience
- Implemented alcohol awareness procedures to prevent intoxication and manage intoxicated guests effectively
- Managed cash drawer with precision during shifts, ensuring accurate opening and closing of register daily
LEASING CONSULTANT
Morgan Group
Miami
01.2023 - 01.2024
- Coordinated move-in and move-out processes, providing orientation packages and conducting unit walkthroughs to ensure readiness for new tenants
- Directed collection of monthly rental fees and monitored past due accounts
- Conducted lease reviews and renewals with tenants to promote retention and satisfaction
- Ensured compliance with state and federal regulations by maintaining accurate documentation and records
SERVER
Samurai
Miami
12.2020 - 08.2021
- Delivered exceptional customer service by anticipating needs and promptly addressing requests
- Maintained focus to effectively track tables and accurately recall orders
- Managed multiple tasks in fast-paced environment while remaining calm and composed
- Informed customers of daily specials
SERVER
Golden Corral
Florida City
09.2019 - 03.2020
- Greeted patrons promptly and cordially to create a welcoming atmosphere.
- Verified customer identification to ensure compliance with age requirements for alcohol purchases.
- Maintained cleanliness of prep areas, equipment, and utensils to ensure food safety standards.
SERVER/HOSTESS
La Fiesta Restaurante Mexicano
Greensboro
08.2016 - 08.2019
- Managed large parties, delivering attentive service and ensuring accurate order fulfillment
- Exercised focus and concentration to keep track of tables and remember orders
- Checked in with guests during meal service to replenish drinks and accommodate additional requests
- Jotted down customer orders and promptly delivered food and drinks
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Anticipated guest needs, providing prompt responses and personalized service
- Presented menus to answer questions about items and make recommendations
Education
HIGH SCHOOL DIPLOMA -
Southwest Guilford High School
NC06-2019
Skills
- Leasing and Sales
- Fair Housing Policies
- Rent Collection
- Property Tours
- Tenant Relations
- Leasing Software
- Financial Transactions
- Customer Service
- Conflict mediation
Languages
Spanish, Native
Timeline
Leasing Consultant
Monument Real Estate Services
07.2025 - Current
LEASING CONSULTANT
Morgan Group
01.2023 - 01.2024
BARTENDER
Miller's Ale House
08.2021 - 02.2025
SERVER
Samurai
12.2020 - 08.2021
SERVER
Golden Corral
09.2019 - 03.2020
SERVER/HOSTESS
La Fiesta Restaurante Mexicano
08.2016 - 08.2019
HIGH SCHOOL DIPLOMA -
Southwest Guilford High School