Flori Soliz
East Windsor,NJ
Summary
Dynamic and results-driven professional with extensive experience as a Banquet Captain at Radisson Hotel Freehold. Proven expertise in team management and banquet setup, enhancing service delivery during high-volume events. Skilled in training staff and fostering collaboration, while maintaining a strong focus on guest satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
Banquet Captain
Radisson Hotel Freehold
Freehold, NJ
03.2015 - Current
- Supervised banquet staff, ensuring adherence to service standards and guest satisfaction.
- Coordinated event setups, including table arrangements and audio-visual equipment.
- Trained new team members on service protocols and operational procedures.
- Managed inventory of catering supplies, maintaining optimal levels for events.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation quality.
- Handled guest inquiries and resolved issues promptly during events.
- Led pre-event briefings to align team on roles and expectations for smooth execution.
- Developed efficient workflow processes to enhance service delivery during high-volume events.
Mobile Phlebotomist
TenderCare Phlebotomy Service
Jenkintown, PA
06.2010 - Current
- Collected blood samples from patients in home and mobile settings, ensuring adherence to safety protocols.
- Maintained accurate patient records and documentation using electronic health record systems.
- Communicated effectively with patients to explain procedures and alleviate concerns regarding blood draws.
- Ensured proper handling and transportation of specimens to laboratory facilities for analysis.
- Implemented inventory management processes for medical supplies, reducing waste and improving efficiency.
- Collaborated with healthcare providers to coordinate patient care and optimize service delivery.
- Monitored compliance with regulatory standards while performing phlebotomy procedures in various environments.
- Organized daily work based on collection priority.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
Education
Multi-skilled Health Technician
Mccc
Trenton06-1995
High School Diploma -
Hightstown High School
Hightstown, NJ06-1994
Skills
Team management
Banquet setup
Team member development
Staff leadership
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Banquet Captain
Radisson Hotel Freehold
03.2015 - Current
Mobile Phlebotomist
TenderCare Phlebotomy Service
06.2010 - Current
Multi-skilled Health Technician
Mccc
High School Diploma -
Hightstown High School