Shoya Hibbert
Miami,FL
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Polaris Pharmacy
Fort Lauderdale, Florida
08.2024 - Current
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Pharmacy Technician
Walgreens
Miramar, FL
04.2021 - Current
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Entered prescription information into computer databases.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
Customer Service Representative
Walmart
Miami Lakes, FL
03.2017 - 03.2021
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Developed corrective action plans to address recurring customer service issues.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma -
Miami Norlan Senior High School
05-2014
Skills
- Billing support
- Intravenous admixture preparation
- Insurance reconciliation
- Proper labeling
- Drug utilization review
- Drug safety
Timeline
Pharmacy Technician
Polaris Pharmacy
08.2024 - Current
Pharmacy Technician
Walgreens
04.2021 - Current
Customer Service Representative
Walmart
03.2017 - 03.2021
High School Diploma -
Miami Norlan Senior High School
Similar Profiles
Melissa LomeliMelissa Lomeli
Adjudication Specialist at Polaris PharmacyAdjudication Specialist at Polaris Pharmacy
Adrian PhillipsAdrian Phillips
Pharmacy Technician at Polaris PharmacyPharmacy Technician at Polaris Pharmacy
Tracie HowellTracie Howell
Pharmacy Technician Instructor at Polaris PharmacyPharmacy Technician Instructor at Polaris Pharmacy