Quantaneisha Graham
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Crew Member
Wendy's
06.2017 - 12.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Environmental Services Housekeeper
Tampa General Hospital Emergency Room
04.2019 - 11.2021
- Clean and sanitize all clinical and non clinical areas throughout hospital facility
- Follows prescribed protocols for maintaining privacy and confidentiality of protected health information in accordance with HIPAA standards and County Policies.
- Performs related tasks as required.
Store Associate
Circle K
02.2021 - 11.2023
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Food and Nutrition Representative
St.joseph Hospital
02.2022 - 08.2023
- Improved patient satisfaction by providing prompt and courteous meal service assistance.
- Assisted in menu planning, incorporating seasonal ingredients and diverse cuisine options for maximum appeal.
- Trained new team members on proper food handling techniques, safety protocols, and customer service standards.
Customer Service Crew Member
McDonald's
02.2022 - 03.2023
- Greet and serve customers ni taking orders, preparing food and drinks
- Inspect restaurant food preparation work stations, eating areas, restrooms for cleanliness and safety according to OSHA guidelines and company policy
- Operated cash register, including accurate cash handling and credit card transactions
After School Enrichment
YMCA Child Development Center
01.2023 - 12.2023
- Organized special events and field trips to enrich the after-school experience for students.
- Communicated regularly with teachers to align after-school programming with classroom instruction goals.
- Monitored student safety while conducting indoor or outdoor activities.
Education
Diploma - Diploma
George Washington Carver Exceptional Center
Tampa, FL05.2017
Skills
- Time management and quality control
- Attention to detail
- Goal oriented
- Active listener
- Customer Service
- Guest Services
- Customer Complaint Resolution
- Cash Management
- Customer Satisfaction
- Honest and Dependable
Timeline
After School Enrichment
YMCA Child Development Center
01.2023 - 12.2023
Food and Nutrition Representative
St.joseph Hospital
02.2022 - 08.2023
Customer Service Crew Member
McDonald's
02.2022 - 03.2023
Store Associate
Circle K
02.2021 - 11.2023
Environmental Services Housekeeper
Tampa General Hospital Emergency Room
04.2019 - 11.2021
Crew Member
Wendy's
06.2017 - 12.2021
Diploma - Diploma
George Washington Carver Exceptional Center
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