ALEXIS OLIVARES
Fresno,CA
Summary
Dedicated cashier and Key Holder with over 5 years of experience in delivering exceptional customer service and managing team operations. Proven expertise in inventory management, cash handling, and staff supervision, contributing to a seamless retail environment. Strong problem-solving abilities and leadership skills foster effective team collaboration and enhance overall service efficiency. Committed to continuous skill development to drive operational excellence in a dynamic workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
KEY HOLDER/SHIFT MANAGER
ROUND TABLE PIZZA
05.2023 - 01.2024
- Organized and deposited cash into the secure vault for collection.
- Managed key holder responsibilities, such as opening and closing the store, and setting alarms.
- Enforced safety regulations within the store environment to protect both employees and customers.
- Ensured high-quality customer satisfaction consistently.
- Verified staff adherence to procedures.
- Conducted training sessions for newly hired staff.
- Recorded daily earnings and ensured cash fund accuracy.
- Managed scheduling for events.
- Upheld standards for food safety requirements.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Resolved conflicts between employees or customers in a professional manner.
CERTIFIED PREP/ CASHIER
CHIPOTLE
11.2022 - 05.2023
- Greeted guests as they arrived.
- Ensured timely readiness of supplies for restaurant operations.
- Kept facilities strictly sanitized.
- Adhered to food safety regulations.
- Executed efficient order deliveries to maintain on-time performance standards.
- Assisted customers with transactions at the register.
- Followed all safety policies and procedures.
- Ensure proper storage or disposal procedures for food each day.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Collaborated with other kitchen staff to streamline food preparation processes.
- Followed recipes and customer requests to prepare meals.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Maintained cleanliness and order in the kitchen area.
- Monitored temperatures of prepared food and cold-storage areas.
STOW ASSOCIATE
Amazon
Fresno, CA
05.2020 - 10.2022
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Engaged in continuous learning to stay updated on warehouse best practices and safety standards.
- Inspected items for damage or defects before stowing.
- Received and sorted inbound inventory accurately and efficiently.
- Worked flexible hours, including weekends and holidays, to meet warehouse demands.
- Executed precise item direction adhering to established routing guidelines with electronic tools.
- Maintained accurate records of stowed items for inventory tracking purposes.
- Participated in training sessions to learn new stowing methods and technologies.
- Scanned and placed items into specific storage locations using handheld scanners.
Education
HIGH SCHOOL DIPLOMA -
EDISON HIGH SCHOOL
01.2015
Skills
- Customer service
- Cash handling accuracy
- Staff training
- Opening and closing coordination
- Drawer counting
- Front end operations
- Store maintenance
- Alarm systems
- Safety enforcement
- Bank deposits
- Staff training and development
- Multitasking and organization
- Phone etiquette
- Conflict resolution
- Customer satisfaction
- Refund handling
- POS system operation
- Basic math
- Customer focus
- Time management
- Patience and composure
Certification
Food Handlers Certificate
References
References available upon request.
Timeline
KEY HOLDER/SHIFT MANAGER
ROUND TABLE PIZZA
05.2023 - 01.2024
CERTIFIED PREP/ CASHIER
CHIPOTLE
11.2022 - 05.2023
STOW ASSOCIATE
Amazon
05.2020 - 10.2022
HIGH SCHOOL DIPLOMA -
EDISON HIGH SCHOOL