Analytical operations professional combining enterprise systems support with data analysis and automation. Uses SQL, Power BI, Python, and Excel VBA to validate data, build dashboards, and reduce manual processing, while partnering with teams to document requirements, support testing, and improve day-to-day business operations.
Overview
7
7
years of professional experience
Work History
Business Systems & IT Operations Analyst
PROTECTIVE ALLEGIANT SERVICES (PAS)
, California
02.2026 - Current
Supported enterprise business systems, including ADP RUN, to ensure accurate data processing, enhance system records, and improve operational reporting.
Analyze operational datasets to identify discrepancies, validate information, and support data-driven business decisions.
Develop and maintain Excel-based automation and reporting solutions to streamline business workflows and reduce manual processing.
Coordinated with cross-functional teams to identify operational challenges, clarify system requirements, and facilitate process improvements.
Maintain structured business documentation, compliance records, and reporting workflows to strengthen data integrity and operational efficiency.
Collaborated with management to enhance business process visibility and drive technology-enabled workflow improvements.
Systems & Business Operations Analyst
GLYCOZEN INFOTECH PVT. LTD.
Hyderabad
07.2021 - 04.2023
Streamlined enterprise application workflows and backend data operations, enhancing reporting stability and operational consistency.
Developed advanced SQL queries to validate transactional datasets, identify discrepancies, and improve reporting accuracy.
Designed Power BI dashboards tracking operational KPIs and business performance.
Automated reporting workflows using Excel VBA, reducing repetitive manual processing.
Captured technical requirements and functional use cases for system enhancements, facilitating clearer development processes.
Supported UAT by preparing test cases and validating application functionality before deployment.
Partnered with developers and cross-functional stakeholders to troubleshoot system issues, optimizing workflows and minimizing downtime.
IT Operations Analyst – Enterprise Applications
AVM GLOBAL SERVICES
Hyderabad
05.2020 - 06.2021
Supported enterprise finance and reporting applications, ensuring seamless operations in a high-volume environment.
Managed incident tickets while ensuring compliance with service-level agreements (SLA) across application support workflows.
Provided user assistance for system access, application issues, and data validation, facilitating structured reporting requests.
Performed transactional reconciliation and maintained audit-ready technical documentation.
Supported process improvements to enhance reporting accuracy and application reliability.
Programming & Data Integration: Python (Pandas, Data Processing & Automation), SQL (Querying, Joins & Data Validation), Data Integration, Data Transformation, Excel VBA & Macro Automation
Business Intelligence & Analytics: Power BI, Tableau, Advanced Microsoft Excel, Data Analysis & Validation, Operational KPI Modeling, Dashboard Development, Predictive Analytics Concepts
Enterprise Systems & IT Operations: Enterprise Application Support, Incident & SLA Management, API Integration Concepts, Systems Monitoring, Data Reconciliation, Technical Documentation & Reporting, Workflow Optimization
Business & Technical Analysis: Business Process Improvement, Functional Requirements Documentation, Cross-Functional Coordination, Technical Problem-Solving, Performance Monitoring & Reporting
PROJECT & PROPOSAL EXPERIENCE
MARVEL SECURITY SOLUTIONS INC., Project & Proposal Coordination | UNAMA Project | San Ramon, California | 2026, United Nations Assistance Mission in Afghanistan (UNAMA) — Security Services Proposal, Contributed to the preparation and submission of a security services proposal for UNAMA., Supported project documentation and proposal preparation aligned with organizational objectives and submission requirements., Participated in a deadline-driven international procurement initiative requiring detailed coordination and organization., Applied analytical and problem-solving skills to proposal development and business operations.
PREDICTIVE SHIPPING MODE OPTIMIZATION PLATFORM, Capstone Project | Python | SQL | Power BI | DAX | Excel, Designed a logistics optimization solution evaluating shipping modes, delivery timelines, return rates, and operational costs., Processed shipment data with Python/pandas and developed interactive Power BI dashboards with DAX measures., Created rule-based scoring logic to recommend cost-effective shipping methods., Identified 12–16% projected logistics cost savings and improved reporting efficiency by 35% through dashboard automation.
BLOCKCHAIN-BASED SECURE SUPPLY CHAIN MANAGEMENT SYSTEM, Academic Project | Blockchain | API Integration | Agile/Scrum, Designed a permissioned blockchain framework for product traceability, secure validation, and supply chain integrity., Developed an Agile/Scrum implementation roadmap for phased smart-contract deployment., Proposed API integration with legacy ERP systems, IoT data capture, and Layer-2 transaction batching.