Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Fogavai Tualatamalelagi

Fogavai Tualatamalelagi

Kent,WA

Summary

Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.

Overview

23
23
years of professional experience

Work History

Store Lead

Walmart 3218
11.2022 - Current
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
  • Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
  • Boosted sales performance with targeted marketing strategies and in-store promotions.
  • Managed staff schedules, ensuring proper coverage during peak hours and minimizing overtime expenses.
  • Implemented visual merchandising standards to create an appealing store environment, driving customer engagement and sales growth.
  • Collaborated with management on strategic planning initiatives, contributing to overall store success.
  • Optimized inventory management processes, reducing stock discrepancies and improving product availability for customers.
  • Improved communication between departments by establishing weekly meetings focused on collaboration and problemsolving.
  • Organized shift meetings to communicate and resolve issues for night operations.

Complex Overnight Stocking Coach

Walmart 4137
08.2021 - 11.2022
  • Improved inventory management by consistently organizing and replenishing stock in a timely manner.
  • Facilitated a positive work environment among stocking team members through clear communication, constructive feedback, and recognition of individual accomplishments.
  • Consistently met deadlines for completing stocking tasks before store opening hours to minimize disruption to customer shopping experiences.
  • Coordinated assignments to keep workspaces clean and organized.
  • Organized merchandise displays and maintained visual appeal to attract customers.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Reduced out-of-stock situations by conducting regular audits and addressing discrepancies promptly.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Complex Backroom Stocking 1 Coach

Walmart 2516
04.2010 - 10.2020
  • Managed stock inventory to ensure accurate tracking and availability of products.

• Implemented quality control measures to maintain high standards of product excellence.

• Collaborated effectively with team members to achieve project goals and meet deadlines.

• Organized merchandise displays

• Performed regular product replenishment to ensure optimal availability for customers.

  • Streamlined stocking processes by creating detailed work schedules for team members, ensuring adequate coverage during peak hours.
  • Provided exceptional customer service by assisting shoppers in locating items, answering questions about products, and resolving any issues that arose during shopping experiences.
  • Facilitated a positive work environment among stocking team members through clear communication, constructive feedback, and recognition of individual accomplishments.
  • Coordinated assignments to keep workspaces clean and organized.

Hourly Associate / Supervisor

Walmart 2516
02.2001 - 04.2010
  • Led a team of employees, providing guidance and direction to ensure successful completion of projects and tasks.

• Managed inventory levels, ensuring adequate stock availability while minimizing excess and preventing shortages.

• Delivered exceptional customer service, resolving issues and inquiries in a timely and professional manner.

• Implemented effective merchandising strategies to enhance product visibility and maximize sales potential.

Education

High School Diploma -

Tafuna High School
Pago Pago, AS
06.1993

Skills

  • Scheduling and time management
  • Interpersonal skills
  • Computer literacy
  • Goal setting and achievement
  • Adaptability and flexibility
  • Multitasking abilities
  • Store operations
  • Team leadership
  • Problem-solving abilities
  • Team Building and Leadership
  • Operations Management
  • POS Inventory System Operation
  • Process Improvement Initiatives
  • Merchandising Trends

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Store Lead

Walmart 3218
11.2022 - Current

Complex Overnight Stocking Coach

Walmart 4137
08.2021 - 11.2022

Complex Backroom Stocking 1 Coach

Walmart 2516
04.2010 - 10.2020

Hourly Associate / Supervisor

Walmart 2516
02.2001 - 04.2010

High School Diploma -

Tafuna High School
Fogavai Tualatamalelagi