Fontaine Antoine
Ti Marie I-5 Place D'armes 97232 Le Lamentin
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
10
10
years of professional experience
Work History
Sales Associate
CashWiz Dominica
Roseau, Dominica
01.2017 - 04.2024
- Developed promotional strategies to increase sales volume.
- Tracked sales performance metrics to identify trends in market place.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
Customer Service Associate
Clear Harbour Dominica
Canefield, Roseau
04.2014 - 09.2016
- Greeted customers and identified their needs.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Resolved customer inquiries in a timely manner.
- Maintained knowledge of current sales promotions and new product releases.
- Answered phone calls from customers promptly and courteously.
Education
Some College (No Degree) - Biology
Dominica State College
DominicaSkills
- Customer Needs Assessment
- Contract Preparation
- Product Sales
- Retail loss prevention
- Sales Development
- Relationship selling
- Merchandising knowledge
- Written and oral communication skills
Languages
English
First Language
French
Upper Intermediate (B2)
B2
Spanish
Intermediate (B1)
B1
Timeline
Sales Associate
CashWiz Dominica
01.2017 - 04.2024
Customer Service Associate
Clear Harbour Dominica
04.2014 - 09.2016
Some College (No Degree) - Biology
Dominica State College
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