Summary
Overview
Work History
Education
Skills
Certification
CUST
Timeline
Generic

Tenia Grant

Chicago,IL

Summary

Recent graduate of a certified phlebotomy training program with hands-on experience in venipuncture, capillary blood collection, and specimen processing. Committed to ensuring patient safety and maintaining specimen integrity. Passionate about continuing professional growth in the healthcare field and contributing to a supportive clinical environment. Brings strong communication and interpersonal skills, strengthened through previous customer service experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Public Safety / Security

Franciscan Hospital
Olympia Fields, IL
09.2023 - 06.2025
  • - Respond to alarms, emergency requests
  • - Operate dispatch
  • - Use verbal de-escalation skills to resolve safety incidents
  • - Maintain confidentiality and discretion when handling private information
  • - Contuband checks
  • - Manage agitated or aggressive patients or visitors
  • - Perform morgue release procedures
  • - Escort visitors out or around hospital
  • - Application of clinical hard or soft restraints, including physical holds when necessary.
  • - Calling departments and verifying approval for visitation
  • - Patrols on foot and vehicle including buildings, each department/unit, parking lots, floors and basement.

Pharmacy Technician

Walgreens Pharmacy
Chicago, IL
06.2021 - 09.2023
  • Receiving and verifying the accuracy and authenticity of prescriptions
  • Calculating the price of prescriptions
  • Reviewing and recording patient information with their prescription in compliance with the guidelines of the General Pharmaceutical Council
  • Contact insurance companies
  • Failing prescriptions
  • Stocking the pharmacy with inventory
  • Providing instructions to educate people on the correct way to take their medicine
  • Supporting the Pharmacist in the daily operation of the pharmacy
  • Protecting employees and patients by adhering to infection-control protocols and policies
  • Disbursing completed and confirmed prescriptions to patients
  • Answering incoming calls and fielding patient questions
  • Maintaining a clean and safe pharmacy by complying with regulations, rules and procedures.

Security

35 West Wacker
Chicago, IL
05.2019 - 04.2021
  • Welcome visitors by greeting them, in person or on the telephone
  • Check in guess using the program ivisiter
  • Check and scan valid identification card and or passport
  • Daily and nightly rounds around the building
  • Operating elevators
  • Monitoring cameras and deliveries
  • Directs visitors by contacting employee and department directories; giving instructions.
  • Keeping out unwanted guest

Crew Member

Walmart
Champaign, IL
12.2017 - 03.2019
  • Great customer service
  • Cashier
  • Assisting customers with any sales duties needed
  • Locating products when needed as well as price checking items.
  • Organizing store shelves and displays

Education

High School Diploma - undefined

Phlebotomy Geek Training Program - undefined

Olympia Fields, IL
05.2025

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Parkland College
Champaign, IL
01.2017

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University of Chicago Woodlawn Campus
06.2016

Skills

  • Service excellence
  • Adaptability in learning
  • Ability to multitask
  • Pharmacy technician certification
  • Phlebotomy certification (NHA)
  • Healthcare security background
  • Stress coping strategies
  • FOID and concealed carry licenses
  • Relationship development skills
  • Efficient task management

Certification

Certified Phlebotomy Technician (CPT) - National Healthcareer Association

CUST

  • To the company in interest
  • This letter is to express my interest in your company. I have been working in customer service for a variety of years, and am very comfortable with fast paced work environments. I’m very familiar with the process and arrangements, and a very fast learner. I’m responsible, loyal, and I really enjoy my experience in working in the healthcare field, and would love to explore and grow. During my experiences of being in the work environment, I have accomplished very well with working with others, teamwork, dedication, and also multitasking. I’m a dedicated, hardworking, loyal, respectful young lady who is interested in joining your team, and who wants more out of life. I’m certified with NHA in phlebotomy, and would love to start seeking off in the phlebotomy and laboratory field. The key to success is an education, and with an education possibilities are endless. Wanting more in life prides itself on being academically demanding and competitive and I am quite confident that because I am intelligent and willing. I am able to fulfill the expectations of my life. I have strived to not only make a persistent change, but to also try and be the best at anything I put my mind to. I am willing to learn new things every day and I am very interested in joining your team soon.
  • Thank you
  • Tenia Grant
  • See attached resume

Timeline

Public Safety / Security

Franciscan Hospital
09.2023 - 06.2025

Pharmacy Technician

Walgreens Pharmacy
06.2021 - 09.2023

Security

35 West Wacker
05.2019 - 04.2021

Crew Member

Walmart
12.2017 - 03.2019

High School Diploma - undefined

Phlebotomy Geek Training Program - undefined

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Parkland College

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University of Chicago Woodlawn Campus
Tenia Grant