Forrest Gosnell

- Plan events for customers.
- Create food and drink packages for events.
- Work with local businesses to create events and promotions.
- Manage customer complaints and concerns about events or their experiences at the restaurant.
- Work with owner and GM on marketing strategies.
- On-call for events and complaints.
- Train new hires for phone service and customer service.
- Manage the restaurant's booking list daily.
- Up-sell guests for drink and food packages.
- Work with the head chef on food packages and new seasonal menu items.

• Study job descriptions and qualifications to determine applicant requirements.
• Conduct reference checks, in-depth screening process, and other pre-employment checks to verify information on applicants' resumes.
• Coordinate schedules to arrange management interviews with applicants.
• Assist with onboarding and orientation of new hires to expedite transition process.
• Conduct phone interviews to assess applicant's relevant knowledge, skills, experience, and aptitudes.
• Support hiring process by scheduling interviews, conducting reference checks, and completing various paperwork.
• Operate and maintained applicant tracking and candidate management systems.
• Pre-screen resumes before sending them to corporate hiring managers for consideration.
• Send in 3-10 candidates weekly in various positions throughout North America.
• Manage over 20-60 customer calls per day.
• Generated over $350 in billable fees in 6 months.
• Best New Recruiter Award for 2022 for billing amount and data input.

• Recommended complementary purchases to customers, increasing revenue.
• Worked to meet or exceed special targets for specific product promotions.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Read industry publications to maintain knowledge of current and future bud trends.
• Answered questions about medicinal and recreational uses and effects and qualities of different strains.
• Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
• Top Seller - generated over 1 million dollars in sales.
• Trained new staff on sales techniques, cannabis products, and customer service.
• Worked with product purchasers to bring in new products with high revenue potential.

• Training, medical patient knowledge care, stock and inventory., medical patient care, stock, and inventory
• Product/Marketing Photography.
• Sold flowers, concentrates, and edibles in a fast-paced environment.
• Managed efficient cash register operations.
• Maintained strict inventory controls for regulatory compliance across dispensary operations.
• Built customer loyalty and retention by delivering excellent shopping experiences

• Supported conservation efforts by helping monitor health of wildlife and habitats.
• Participated in developing and implementation of fire management plans.
• Supported reforestation efforts by planting trees on land which was logged, destroyed in forest fires, or cleared by industrial use.
• Gained strong leadership skills by managing projects from start to finish.
• Worked well in team setting, while providing support and guidance