Forrest Hartmann
Littleton,CO
Summary
Dynamic leader with a proven track record at Batteries Plus, specializing in operations and order management while excelling in staff leadership. Successfully elevated sales and profitability through strategic initiatives, showcasing reliability and dedication. Demonstrated expertise in customer service, consistently achieving high satisfaction levels. Proficient in operational budgeting, contributing to enhanced financial performance.
Overview
11
11
years of professional experience
Work History
Store Manager
Batteries Plus
Centennial, CO
12.2022 - Current
- Ensured compliance with safety regulations and company policies.
- Recruited, trained and supervised new employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Maintained accurate records of employee performance reviews.
- Monitored employee performance and identified performance gaps for corrective action.
- Developed strategies to maximize sales and profitability.
Assistant Store Manager
Batteries Plus
Centennial, CO
10.2022 - 12.2022
- As an ASM, I am in charge of day-to-day store operations, make sure all staff stay on task, and ensure all store quality standards are met with flying colors.
- I am also a very skilled phone technician and can cut and program keys for all standard vehicle options
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Supervised cash handling processes to ensure accuracy of transactions.
Front End Supervisor
Restaurant Depot
Austin, TX
01.2022 - 09.2022
- I managed accuracy and productivity of all cashiers, checked receipts and acted as the loss prevention associate
- I also answered all questions and concerns of the customers and provided discounts and price adjustments when necessary
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
- Delegated work to employees based on shift requirements, individual strengths and unique training
- Handled payment processing and provided customers with receipts and proper bills and change
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies
- Welcomed large volume of guests and improved overall customer service
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Inventory Manager
Restaurant Depot
Austin, TX
04.2016 - 01.2022
- Developed and executed inventory reduction strategies, improving operational efficiency.
- Tracked shipments from vendors for prompt resolution of any discrepancies or delays encountered during transit or delivery.
- Led annual physical inventory counts, coordinating with cross-functional teams to ensure accuracy.
- Coordinated the disposal of obsolete or excess inventory in a cost-effective manner.
- Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
Welder and Fabricator
Splillar Boat Docks
Austin, TX
02.2014 - 03.2016
- Performed gas tungsten arc welding with filler rods as needed.
- Constructed templates and jigs for fabrication according to blueprints.
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Troubleshot problems related to welds including porosity issues caused by improper shielding gas flow rates.
- Trained apprentices in safety procedures and use of tools, equipment used during fabrication, welding operations.
- Operated manual and semi-automatic welding equipment in vertical, horizontal and overhead positions.
Education
Associate of Applied Science - Welding Technologies
01.2016
Associate of Applied Science - Autocad Inventory And Writing Blueprints
Austin Community College
Austin, TX12-2015
Skills
- Shift checklists
- Opening and closing procedures
- Operations and Order Management
- Customer Service
- Effective planning
- Staff Leadership
- Reliability
- Dedication
- Store operations oversight
- Hourly shift management
- Operational budgeting
Timeline
Store Manager
Batteries Plus
12.2022 - Current
Assistant Store Manager
Batteries Plus
10.2022 - 12.2022
Front End Supervisor
Restaurant Depot
01.2022 - 09.2022
Inventory Manager
Restaurant Depot
04.2016 - 01.2022
Welder and Fabricator
Splillar Boat Docks
02.2014 - 03.2016
Associate of Applied Science - Welding Technologies
Associate of Applied Science - Autocad Inventory And Writing Blueprints
Austin Community College
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