Dana Zeek
Gresham,OR
Summary
Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
9
9
years of professional experience
Work History
Medical Records Clerk
Glacier Medical Associates
Whitefish, MT
01.2023 - 07.2024
- Scanned paper records into digital format.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Medical Scheduler
Glacier Medical Associates
Whitefish, MT
11.2021 - 01.2023
- Managed all aspects of patient scheduling including cancellations and rescheduling requests due to illness or emergency situations.
- Performed clerical tasks such as filing paperwork, entering data into computer systems and managing electronic health records.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Handled incoming calls and inquiries from patients, providing timely and accurate information.
In-Home Caregiver
Conni Petersen
Whitefish, MT
01.2021 - 11.2021
- Assisted clients with prescribed exercises.
- Organized client medications for timely administration.
- Provided emotional support by listening attentively to concerns expressed by clients.
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting and eating.
Medical Receptionist
North Valley Professional Center
Columbia Falls, MT
04.2015 - 09.2018
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Education
Medical Administrative Assistant Diploma - Medical Administrative Assistant
Apollo College
Portland03-2005
Skills
- Medical terminology understanding
- Data Security
- Document Scanning
- Scheduling appointments
- Medical Records Management
- Payment Collection
- New patient chart preparation
- Customer Service
Accomplishments
- Employee of the month at Glacier Medical Associates October 2022 and 2023.
Timeline
Medical Records Clerk
Glacier Medical Associates
01.2023 - 07.2024
Medical Scheduler
Glacier Medical Associates
11.2021 - 01.2023
In-Home Caregiver
Conni Petersen
01.2021 - 11.2021
Medical Receptionist
North Valley Professional Center
04.2015 - 09.2018
Medical Administrative Assistant Diploma - Medical Administrative Assistant
Apollo College
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