Forrum Raval Patel
Colonia,NJ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Taco Bell
03.2023 - Current
- Cooperating with the general manager and assisting with anything from project planning to staff management
- Nurturing positive working relationships with staff
- Delegating daily tasks
- Addressing any issues in a timely fashion
- Supervising staff and controlling merchandise
- Ensuring company policies and procedures are followed
- Setting a good example for staff
- Solving customer complaints quickly and with a smile
- Providing feedback to restaurant team members in a positive manner
- Following cash, security, inventory and labor policies and procedures
- Reading and understanding reports and responding appropriately to solve problems.
- Handled cash accurately and prepared deposits.
General Manager
Dunkin
08.2020 - 02.2023
- Supervises the day-to-day activities of multiple non-exempt associates within a defined individual or group of restaurants, concepts, or stores
- Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
- Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
- Prepares daily orders, ensures units are stocked with appropriate levels of product, coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures
- Conducts and coordinates on-the-job training for associates to ensures all associates have the skills to perform their jobs
- Uses judgment and discretion to resolve fewer routine questions, problems and refers more complex issues to higher levels
- Interviews candidates, provides recommendations for hiring, terminations, advancement of associates within the store
- Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue
- Monitors progress towards unit goals and assigns associates to meet those objectives
- Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals.
Bookkeeper
Konark Construction
04.2014 - 12.2016
- Ensure that all transactions are well documented
- Keep and maintain all the books in perfect order
- Preparing asset, liability, and capital account
- Document financial transactions by entering account information
- Summarize current financial status by collecting information, preparing balance sheet, profit and loss statements and other reports.
General Manager
Subway
01.2018 - 08.2020
- Crew member completes and posts staff work schedules
- Recruits, rewards and terminates staff as needed
- Communicates changes of food preparation formulas, standards, etc
- To staff
- Ensures that all local and national health and food safety codes are maintained, and company safety and security policy are followed
- Maintains business records as outlined in the Subway Operations Manual Daily Procedures
- Analyzes business records to increase sales
- Supports local and national marketing initiatives
- Identifies and contacts prospective customers to promote sales
- Plans special events and promotions
- Completes University of Subway courses as directed.
Education
Bachelor of Science - Computer And Information Sciences
Udaipur University
Udaipur04.2018
Skills
- Staff Management
- Staff Development
- Inventory Control
- Operations Management
- Customer Relationship Management (CRM)
- Problem Resolution
- Leadership and team building
References
Available upon request
Timeline
Assistant General Manager
Taco Bell
03.2023 - Current
General Manager
Dunkin
08.2020 - 02.2023
General Manager
Subway
01.2018 - 08.2020
Bookkeeper
Konark Construction
04.2014 - 12.2016
Bachelor of Science - Computer And Information Sciences
Udaipur University
Similar Profiles
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co
Isabelle RobinsonIsabelle Robinson
Crew Member Trainer at Taco BellCrew Member Trainer at Taco Bell
William MccaugheyWilliam Mccaughey
Shift Leader at Taco BellShift Leader at Taco Bell
Robert CahillRobert Cahill
Operating Engineer at Cushman Wakefield FiservOperating Engineer at Cushman Wakefield Fiserv