Forsab Kedju Halvytingom Tingom
Landover,MD
Summary
Proven Sales Associate at 7-eleven, adept in customer service and cash handling, consistently exceeded monthly sales targets through effective teamwork and problem-solving. Leveraged merchandising knowledge and exceptional communication skills to enhance customer satisfaction and drive repeat business. Maintained inventory accuracy, contributing to sales uplift.
Overview
1
1
year of professional experience
Work History
Sales Associate
7-eleven
01.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
Bachelor’s In Law -
University of Yaoundé
Cameroon 06.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Problem-Solving
- Reliable and punctual
- Exceptional customer service
- Cash Handling
- Flexible Schedule
- Conflict Resolution
- Merchandising knowledge
- Cleaning techniques
- Inventory Tracking
- Friendly and Helpful
- Honest and Dependable
- Verbal/written communication
- Stocking and Receiving
Languages
French
Full Professional
English
Full Professional
Timeline
Sales Associate
7-eleven
01.2024 - 08.2024
Bachelor’s In Law -
University of Yaoundé
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