Fox Rhodes
Citrus Heights,CA
Summary
I am a service professional with significant expertise in team leadership and operational management. I am skilled in conflict resolution, process optimization, and strategic planning, with a flexible approach to evolving business needs. I value my reliability, strong communication, and ability to foster productive work environment.
Overview
8
8
years of professional experience
Work History
Supervisor
Bloom Coffee & Kitchen
06.2023 - 05.2025
- Tracking labor and sales to ensure the store meets important metrics and KPIs
- Responsible for cash handling, including bank deposits and distributing tips to the team
- Training and mentoring team members in front of house and kitchen duties, as well as customer interactions
Data Entry Specialist
eQual Data Processing Services
12.2023 - 07.2024
- Transcribed data in both handwritten and typed form
- Entered data with an emphasis on accuracy and speed
- Adhered to entry formats in accordance with various guidelines with a high attention to detail
- Compared entered data to database lists
- Researched possible errors to ensure acceptable data
Supervisor
Peet’s Coffee and Tea
01.2019 - 06.2023
Supervisor
Starbucks, Fair Oaks
10.2017 - 01.2019
Web Support Technician
City Hall, Sacramento
01.2017 - 10.2017
- Performed clerical duties such as typing, scanning and distributing correspondence, scheduling meetings, and organizing and maintaining filing systems
- Used problem solving and customer service skills to respond to emails and complete support tickets daily
- Created several tutorials and primers for staff use
Education
Associates of Natural Sciences -
Sierra College
01.2024
Associate of Biological Sciences - undefined
Sierra College
01.2024
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Data Analysis
- Analytical
- Organization
- Critical Thinking
- Team Management
- Inventory oversight
- Cash Handling
Timeline
Data Entry Specialist
eQual Data Processing Services
12.2023 - 07.2024
Supervisor
Bloom Coffee & Kitchen
06.2023 - 05.2025
Supervisor
Peet’s Coffee and Tea
01.2019 - 06.2023
Supervisor
Starbucks, Fair Oaks
10.2017 - 01.2019
Web Support Technician
City Hall, Sacramento
01.2017 - 10.2017
Associate of Biological Sciences - undefined
Sierra College
Associates of Natural Sciences -
Sierra College
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