Frailyn Vasquez
New York,NY
Summary
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
13
13
years of professional experience
Work History
Cashier Team Lead
PLS Check Cashing
Brooklyn, NY
05.2023 - 01.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Developed strong working relationships with team members to foster collaboration.
- Processed payments promptly for customers to exceed productivity standards.
Home Health Aide
Encore
Queens, NY
02.2015 - 05.2023
- Provided companionship and monitored health condition of clients.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Improved patient outlook and daily living through compassionate care.
Cashier
Food Bazzar
Brooklyn, NY
04.2013 - 09.2014
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
Cashier
McDonald's
Brooklyn, NY
02.2011 - 12.2012
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
GED -
Grover Cleveland High School
Ridgewood, NY06-2018
Skills
- Customer Service
- Team Management
- Money Handling
- Upselling Strategies
- POS Systems
- Cash Register Operation
Affiliations
- dance classes
- book club
Timeline
Cashier Team Lead
PLS Check Cashing
05.2023 - 01.2024
Home Health Aide
Encore
02.2015 - 05.2023
Cashier
Food Bazzar
04.2013 - 09.2014
Cashier
McDonald's
02.2011 - 12.2012
GED -
Grover Cleveland High School
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