FRANCES CELINE MEDINA
Richardson,TX
Summary
Customer-focused server with 3 years of experience delivering exceptional dining experiences in fast-paced restaurants. Skilled in managing large volumes of customers while maintaining a friendly and professional demeanor. Seeking to bring excellent service skills and a passion for hospitality to a dynamic restaurant team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Keeks Designer Handbags - North Dallas
Plano, TX
07.2024 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Server
PLANTA Queen
Fort Lauderdale, FL
09.2022 - 06.2024
- Offered thorough explanations of menu selections
- Recorded food and beverage orders with precision, inputting them into the POS system.
- Maintained prompt serving of refreshments, guaranteeing guest satisfaction
- Cleared plates and maintained table cleanliness
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Server/Server Assistant
Bar Rita
Fort Lauderdale
10.2021 - 06.2022
- Enhanced overall dining experience through customer engagement
- Removed trash efficiently to create a welcoming environment
- Ensured detailed understanding of current menu to assist guest inquiries effectively
- Greeted guests warmly and maintained a friendly atmosphere
- Checked food before serving it to customers.
Education
High School Diploma -
South Broward High
Hollywood, FL06-2020
Skills
- Client Relations
- Quick Learning Ability
- Strong Attention to Detail
- Extensive Menu Knowledge
- POS
- Collaborative Teamwork
- Upselling
Timeline
Sales Associate
Keeks Designer Handbags - North Dallas
07.2024 - Current
Server
PLANTA Queen
09.2022 - 06.2024
Server/Server Assistant
Bar Rita
10.2021 - 06.2022
High School Diploma -
South Broward High
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