Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

FRANCES DILONE

Union City,NJ

Summary

Dedicated fitness professional with over 8 years of experience in the group fitness industry. Proven track record of success in leading group fitness classes, personal training, and studio management. Passionate about fostering growth in individuals and studios, while contributing to a positive and supportive environment. Skilled in effectively directing staff and overseeing operations to ensure optimal productivity and high levels of customer satisfaction. Seeking opportunities to continue learning and growing within the fitness industry.

Overview

8
8
years of professional experience

Work History

General Manager

Rumble Boxing
New York City, USA
05.2022 - 06.2024
  • Managed a six-floor building with two fitness studios, including Boxing and Treadmill studios, running simultaneously
  • Led a team of 10+ trainers, providing guidance, support, and training as needed
  • Oversaw all operational and client-facing aspects of the studio, ensuring exceptional customer experiences
  • Developed and implemented studio-level marketing initiatives focused on acquisition and retention
  • Conducted weekly metrics analysis to track studio performance and identify areas for improvement
  • Coordinated with operations manager and oversaw all infractions and HR matters
  • Conducted new hire interviews and facilitated on-boarding processes for trainers, front desk staff, and maintenance team members
  • Negotiated contracts with vendors to reduce costs and ensure quality of services
  • Established and maintained strong relationships with business partners to identify new opportunities and drive growth
  • Analyzed customer feedback and usage data to identify areas for improvement and develop strategies to increase customer loyalty
  • Developed and implemented strategies to retain celebrity clientele for both personal training sessions and group fitness classes, enhancing the studio's reputation and visibility.

Fitness Trainer

Rumble Boxing
New York City and Philadelphia, USA
03.2018 - 06.2024
  • Created programs and playlists for both boxing and treadmill concept classes
  • Provided personalized instruction and modifications to accommodate participants of all fitness levels
  • Maintained a safe and inclusive workout environment, emphasizing proper technique and form
  • Fostered a sense of community and camaraderie among class participants
  • Instructed double-sided classes, requiring the ability to lead and motivate participants on both cardio and weight sides of the class simultaneously
  • Demonstrated ability to teach dynamic and engaging classes to groups ranging from as small as 5 people to as large as 60 clients at a time, resulting in returning clients and positive reviews for the studio
  • Actively promoted the company brand and its fitness offerings through social media and community engagement.

Fitness Trainer

CKO Kickboxing
Various Locations, New Jersey
02.2016 - 03.2018
  • Taught 60 minute kickboxing fitness classes and provided personal training services at multiple locations
  • Designed and implemented personalized fitness programs for clients
  • Represented the CKO brand through social media promotion and community engagement
  • Led specialty classes and boot-camps to create memorable experiences for the studio and boost revenue
  • Examples include specialty strength and conditioning classes and muscle-focused sessions.

Education

Bergen Community College
01.2016

William Paterson University
01.2014

Skills

  • Leadership
  • Ability to Work in a Team
  • Customer Service
  • Communication Skills
  • Ability to Work Under Pressure
  • Fitness Assessments

Languages

English
Native/ Bilingual
Sp
Full Professional

Timeline

General Manager

Rumble Boxing
05.2022 - 06.2024

Fitness Trainer

Rumble Boxing
03.2018 - 06.2024

Fitness Trainer

CKO Kickboxing
02.2016 - 03.2018

Bergen Community College

William Paterson University

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FRANCES DILONE