Frances Hardtner
Shreveport,LA
Summary
Entrepreneurship student at Louisiana State University with hands-on experience in customer service, leadership, and event coordination. Seeking a sales and marketing position where I can leverage strong communication, analytical, and problem-solving skills to contribute to business growth and client success.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista
7 Brew Coffee
Baton Rouge, LA
03.2025 - Current
- - Deliver high-quality customer service in a fast-paced environment
- - Build customer relationships and drive upselling opportunities
- - Collaborate with team members to maintain efficiency and service excellence
Lifeguard & Kitchen Staff
12 Oaks Country Club
Shreveport, LA
05.2022 - 07.2023
- - Ensured safety and supervised members in a high-responsibility role
- - Supported kitchen operations and maintained customer satisfaction
- - Demonstrated adaptability and teamwork across multiple roles
Education
Bachelor of Science - Entrepreneurship
Louisiana State University (LSU)
Baton Rouge, LA12-2026
Skills
- Business & Technical: Microsoft Excel, PowerPoint, Data Analysis, Financial Modeling, Social Media Marketing
- Core Competencies: Communication, Leadership, Team Collaboration, Problem Solving, Customer Relationship Management
- Excellent communication
- Exceptional customer service
- Product displays
- Multitasking and organization
- Reliable and dependable
- Adaptable and flexible
- Available weekends
- Teamwork and collaboration
Certification
HubSpot Inbound Marketing Certification
LEADERSHIP & INVOLVEMENT
Kappa Kappa Gamma Sorority – LSU - Kappa Klassic Volunteer: Assisted with fundraising event coordination - Dream Day Volunteer: Supported recruitment and event execution Kappa Kappa Gamma Sorority – LSU - Kappa Klassic Volunteer: Assisted with fundraising event coordination - Dream Day Volunteer: Supported recruitment and event execution
ADDITIONAL INFORMATION
Active involvement in volunteer initiatives and strong interest in sales strategy, branding, and consumer engagement
Timeline
Barista
7 Brew Coffee
03.2025 - Current
Lifeguard & Kitchen Staff
12 Oaks Country Club
05.2022 - 07.2023
Bachelor of Science - Entrepreneurship
Louisiana State University (LSU)