Frances Tate
East Moline,IL
Summary
Dedicated team member or manager, with over 10 years in the food and service industry. Current Illinois Managers food license does not expire until 2025. Have worked every position of food service from entry level, drive-thru, delivery driver, shift lead, Assistant Manager and General Manager. Am extremely adaptive to a fast pace, demanding work place. When working in the food service, a defining quality is to perform as effectively and efficiently as possible. Authorized to work in the US for any employer
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager
Sullivan Taylor Coffeehouse
Macomb, IL
10.2021 - Current
- Organized employee interface P.O.S System
- Updated (from a 1998 version) employee production procedures for all shifts and positions
- Performed training sessions to improve employee or procedure effectiveness
- Perform regular inventory and ordering of products
- Help manage labor/profit monthly goals and budgeting
- Perform employee scheduling
- Use previous experience to help solve day to day changes/issues with customers and staff
General Manager
Domino's
Keokuk, IA
06.2019 - 09.2021
- 45+ hours per week working closes and opens
- Understanding and being able to perform all positions inside of the store
- Managing labor/profit goals
- Creating staff scheduling
- Integrating new services with employees
- This happened when the business changed software for our delivery driver/order expediting system
- Keeping all team members up to date on certificates and any new Health regulations regarding Covid-19 procedures
- Weekly inventory and ordering
- Handling customer issues/complaints
Shift Manager
Domino's
Macomb, IL
07.2018 - 06.2019
- Maintained sanitization requirements
- Managed employee breaks and rush times
- Morning food preparation
- Night cleaning and sanitization tasks
- Morning/nightly till balancing
- Nightly bank deposits
Shift Manager
Arby's
Macomb, IL
04.2017 - 07.2018
- Managed employee breaks and rush times
- Morning food preparation
- Night cleaning and sanitization tasks
- Morning/nightly till balancing
- Nightly bank deposits
Assistant Manager
Dollar General
Macomb, IL
08.2015 - 04.2017
Crew Member
Casey's General Store
Dallas City, IL
02.2011 - 01.2015
Education
Bachelor's degree - Sociology and Anthropology
Western Illinois University
Macomb, IL12-2025
Associate's degree - Liberal Arts And Sciences
Spoon River Community College
Macomb, IL05.2017
Skills
- Profit & Loss
- Inventory Control
- Payroll
- Restaurant Management
- Food Safety
- Management
- Kitchen Management Experience
- Labor Cost Analysis
- Pricing
- POS
- Human Resources
- Recruiting
- Leadership
- Assistant Manager Experience
- Catering
- Purchasing
- Shift Management
- Microsoft Word
- Operations Management
- Event Planning
- Adaptability and flexibility
- Process improvement strategies
- Office Management
- Food Preparation
- Supervising Experience
- Budgeting
- Retail Sales
- Office experience
- Microsoft Office
- Employee Orientation
Certification
- Illinois Serv Safe August2018 to May2023
- Food Handler Certification
Timeline
Assistant Manager
Sullivan Taylor Coffeehouse
10.2021 - Current
General Manager
Domino's
06.2019 - 09.2021
Shift Manager
Domino's
07.2018 - 06.2019
Shift Manager
Arby's
04.2017 - 07.2018
Assistant Manager
Dollar General
08.2015 - 04.2017
Crew Member
Casey's General Store
02.2011 - 01.2015
Bachelor's degree - Sociology and Anthropology
Western Illinois University
Associate's degree - Liberal Arts And Sciences
Spoon River Community College