Frances Viagedor
Las Vegas,NV
Summary
At Westwood Eye, I excelled as an Eye Technician/Medical Assistant, adeptly managing patient care and streamlining insurance processes. My expertise in patient-centered vision testing and electronic health records, combined with a talent for easing patient anxieties, significantly enhanced clinic efficiency and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Eye Technician/Medical Assistant
Westwood Eye
08.2020 - Current
- Provided kind, reassuring support to patients during eye exams, making sure they felt comfortable and cared for.
- Managed multiple responsibilities independently and efficiently, from preparing equipment in the mornings, scheduling, handling medical records to documenting patient information accurately.
- Worked closely with doctors and team members, always willing to go the extra mile to help where needed.
- Coordinated with insurance firms to accurately handle claims and accelerate payment processes.
- Built trusting relationships with patients by taking the time to explain tests and ease their nerves.
- Maintained a clean and organized workspace, ensuring proper sterilization of equipment for optimal patient safety.
Education
Nursing
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Liceo Delle Scienze Umane Fusinato/Marchesi
Padova, Veneto, Italy 06.2016
Skills
- Insurance verification
- Patient-Centered Vision Testing (Visual Acuity, Tonometry, OCT)
- Electronic health records management
- Medical history obtainment
- Excellent communication and problem-solving skills
- Patient confidentiality
- Calm and dependable under pressure, even in fast-paced environments
Languages
Tagalog
Native or Bilingual
Italian
Native or Bilingual
Timeline
Eye Technician/Medical Assistant
Westwood Eye
08.2020 - Current
Nursing
College of Southern Nevada
High School Diploma -
Liceo Delle Scienze Umane Fusinato/Marchesi
Similar Profiles
Lauren LawLauren Law
Pre-Kindergarten Teacher at Westwood SchoolsPre-Kindergarten Teacher at Westwood Schools
Anthony LaRoseAnthony LaRose
Dishwasher at Westwood Bar & GrillDishwasher at Westwood Bar & Grill
Nancy WildeyNancy Wildey
Kitchen Manager at Westwood Heights SchoolsKitchen Manager at Westwood Heights Schools
Sharale ThomasSharale Thomas
Table Games Dealer at Resorts WorldTable Games Dealer at Resorts World
Moana KahanaMoana Kahana
Customer Service Advocate IV at Centene CorporationCustomer Service Advocate IV at Centene Corporation