Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Waitress

Francesca Dall'Acqua

Miami,Florida

Summary

Ambitious high school graduate with a 4.6 GPA, excellent time management, and many advanced college courses. Knowledgeable about greeting, guiding, and providing guests with inquired information and positive attitude. Outstanding communication skills accompanied with energetic and punctual abilities. Strongly committed to providing the highest quality of service.

Overview

2
2
years of professional experience

Work History

Waitress

Hurricane Grill & Wings
07.2024 - Current


  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience
  • Preformed side-work tasks, kept all areas stocked, and prepared and rolled silverware to ensure readiness for service.
  • Used cash registers and credit card machines to cash out customers.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Restaurant Hostess

La Mesa
06.2024 - 07.2024
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Office Aide

John A. Ferguson Senior High School
08.2023 - 06.2024
  • Greeted visitors in a professional manner, providing them with assistance as needed.
  • Performed data entry tasks accurately and efficiently utilizing various software programs.
  • Organized and maintained files, both paper and electronic.
  • Answered and directed incoming calls to appropriate personnel.

Education

High School Diploma - Biomedical

John A. Ferguson Senior High School
Miami, FL
06-2025

Skills

  • Table setting arrangements
  • Great customer service
  • Excellent memorization
  • Conflict Resolution
  • Fluent English and Spanish Speaker
  • Greeting guests
  • Cash Handling
  • Complex Problem-Solving
  • Positive attitude

Education and Training

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Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Waitress

Hurricane Grill & Wings
07.2024 - Current

Restaurant Hostess

La Mesa
06.2024 - 07.2024

Office Aide

John A. Ferguson Senior High School
08.2023 - 06.2024

High School Diploma - Biomedical

John A. Ferguson Senior High School

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