FRANCETTA BELL
brooklyn,NY
Summary
Proven leader and effective communicator, adept at training teams and enhancing customer experiences at LEGENDS/YANKEE STADIUM. Excelled in merchandising and POS system management, achieving consistent sales targets. Demonstrates a positive attitude and punctuality, ensuring high standards of service and operational excellence. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.
Overview
11
11
years of professional experience
Work History
Head Cashier
LEGENDS/YANKEE STADIUM
04.2009 - 03.2020
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Led cashiers and associates in providing thoughtful customer service.
- Implemented quality control measures to maintain high food safety standards, reducing incidents of spoilage or contamination.
- Cleaned and sanitized surfaces, tools, and equipment.
- Served food according to temperature, safety, and presentation guidelines.
Childcare Provider
SELF EMPLOYED
09.2016 - 06.2019
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Introduced children to educational games and activities to boost learning.
Sales Associate/Cashier Assistant
Macys Department Store
10.2017 - 03.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
GED -
BRONX OUT REACH HIGH SCHOOL
The Bronx, NYSkills
- Positive attitude
- Merchandising
- Punctuality
- Cashier training
- Cash handling
- POS system
Accomplishments
- Trained 5 new hires on sales and service techniques.
Timeline
Sales Associate/Cashier Assistant
Macys Department Store
10.2017 - 03.2019
Childcare Provider
SELF EMPLOYED
09.2016 - 06.2019
Head Cashier
LEGENDS/YANKEE STADIUM
04.2009 - 03.2020
GED -
BRONX OUT REACH HIGH SCHOOL
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