Franchesca Rosario
Gap Factory
Skippers,VA
2
Languages
7
years of professional experience
Professional sales leader with proven track record in driving revenue growth and fostering strong customer relationships. Strong focus on team collaboration, adaptability, and achieving results. Skilled in sales strategy, customer engagement, and market analysis. Known for reliability, emotional intelligence, and effective communication.
Work History
Lead Sales Associate
5 Years 1 Month- Led sales team in achieving store goals through effective merchandising strategies.
- Analyzed sales trends to optimize inventory management and maximize revenue opportunities.
- Developed and implemented promotional displays to enhance customer shopping experience.
- Mentored and trained new associates on product knowledge and customer engagement techniques.
Retail Sales Associate
3 Years 5 Months- Provided exceptional customer service, enhancing shopping experiences and fostering brand loyalty.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling integrity.
- Assisted in visual merchandising, ensuring product displays aligned with brand standards and seasonal promotions.
- Trained new associates on sales techniques and company policies to enhance team performance.
Retail Sales Associate
4 Months- Regularly assessed stock levels and restocked items to reduce out-of-stock occurrences.
- Developed strong product knowledge to effectively communicate features and benefits to customers, driving sales conversions.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Dishwasher
6 Months- Operated dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
- Maintained high standards of hygiene by following safety protocols and cleaning procedures.
- Collaborated with team members to streamline workflow during peak service hours.
- Monitored inventory levels of cleaning supplies and reported shortages to management.
Marketing
1 Year 6 Months- Managed digital marketing initiatives, including SEO, PPC, and social media campaigns for client acquisition.
- Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
- Analyzed market trends and consumer behavior to inform campaign development and optimization.
- Collaborated with cross-functional teams to create cohesive marketing materials and messaging.
Retail Sales Associate
1 Month- Resolved customer inquiries and complaints promptly, contributing to a positive store atmosphere and repeat business.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with management on promotional strategies to increase foot traffic and optimize sales opportunities.
Education
High School Diploma
- Extracurricular Activities: JROTC
Skills
Retail store operations
Mentoring and training
Inventory and stocking
Customer service
Teamwork and collaboration
Flexible schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Sales Associate
Gap Factory
07.2021 - 08.2026Read More
Retail Sales Associate
H&M Retail
03.2021 - 07.2021Read More
Retail Sales Associate
GUESS Factory
10.2020 - 03.2024Read More
Dishwasher
Margaritaville
09.2020 - 03.2021Read More
Retail Sales Associate
Bath & Body Works
08.2020 - 09.2020Read More
Marketing
JWL Marketing
06.2019 - 12.2020Read More
Atlantic City High School
High School Diploma
Read More