Francheska Fernandez
Hollywood
Summary
Talented bartender bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
9
9
years of professional experience
Work History
Server
Quarterdeck Restaurant
Dania Beach, FL
07.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained knowledge of menu items to provide accurate recommendations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently while maintaining attention to detail.
Fire Dancer
Self-employed
Miami, FL
01.2020 - Current
- Developed professional relationships with different dance professionals, choreographers and performers by actively listening and effectively communicating.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Coordinated with choreographers to enhance and refine movements to properly enact intended vision.
- Incorporated variety of movement styles into percussive dance routines for stage performance.
Server
Twin Peaks
Pembroke Pines, FL
01.2019 - 11.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Bartender-Server-Host-Shift Key
Carolina Ale House
Weston Fl
01.2017 - 06.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
High School Diploma -
Western High School
Davie, FLSkills
- Train Employees
- High-Volume Dining
- Process Payments
- Order Accuracy
- Food Sales and Promotion
- Wine and Liquor Service
Timeline
Server
Quarterdeck Restaurant
07.2024 - Current
Fire Dancer
Self-employed
01.2020 - Current
Server
Twin Peaks
01.2019 - 11.2021
Bartender-Server-Host-Shift Key
Carolina Ale House
01.2017 - 06.2019
High School Diploma -
Western High School