Francis David
Mason,Oh
Summary
I am an outgoing and proactive team member who is willing to go above and beyond the expectations. I thrive off of high stress environments and I believe that in order to achieve one’s goals we have to build great habits such as a great work ethic and an unrelentingly positive attitude. Through this belief I have gained many achievements in all of my prior workplaces as well as awards and shoutouts from previous managers and supervisors. I am currently looking to boost my career in Human Services and would be honored to be considered for your role.
Overview
10
10
years of professional experience
Work History
National Sales Recruiter
Total Quality Logistics
11.2021 - Current
- Responsible for sourcing qualified candidates and vetting candidates to fill monthly needs while communicating with hiring managers and coordinators to better build a great work culture and effective sales team
- I am a top producer for the Cincinnati region
- I hired for 57+ offices nationwide
- Running interviews and pre-screening calls in a thorough and timely manner
- Responsible for driving a great referral culture and cultivating the success of new hires
- 3 time Cincinnati regional bonus holder
- Creating a solid pipeline and sourcing 180+ candidates a week with a quota of 1-2 hires a week
- Guiding candidates through the interview and onboarding process
- Responsible for being a resource to both candidates and new hires for any questions, comments, or concerns
- Being proficient in CRM software such as Oracle (Taleo), Phenom, and Workday as well as being able to source candidates through websites and resources such as: Indeed, Zip Recruiter, LinkedIn, and Handshake.
Logistics Account Executive
Total Quality Logistics
06.2021 - 11.2021
- Responsible for daily account operations which included building and booking loads, negotiating rates with carriers, and communicating with customers, carriers, and the sales team effectively
- Making 100+ cold calls a day with at least 2+ hours of call time
- Closing full truck load business as well as utilizing other modes and specialized services to increase revenue
- Training new hires and helping them to succeed in their future endeavors
- 4+ LAET monster award winner
- Working on a $2mm account going above and beyond all expectations.
Order Marshall
Kroger
05.2020 - 06.2021
- Responsible for picking customer orders at a timely pace while communicating with customers about any potential substitutions or early order completions
- Leading the e-commerce team and making sure that customer satisfaction is at an all time high
- Completing all orders at 90%+ accuracy with a pick time of less than 30 sec
- Per item and inspiring team members to work hard
- Being the face of Kroger when working with customers
- Over the phone communication with customers and with management in regard to daily metrics and expectations.
Team Member
Chick-fil-A Restaurants
01.2015 - 04.2020
- To serve our guests with speed and service, whether that be in the drive-thru, the dining room, in the Chick-fil-A cow suit, or through catering without losing accuracy and with a smile
- Split between drive thru and front of house
- Working closing shifts and making sure that the store is locked, money is counted, and the store is cleaned.
Certified Trainer
Chick-fil-A Restaurants
12.2015 - 03.2018
- Trains new employees on how to be more efficient, how to connect with customers, provide for them, and to be a better employee overall
- Also can train others on how to be culturally aware of others
- In charge of educating new employees on daily operations and expectations as a crew member
- Being a positive influence both at work and outside of work
- In charge of setting up a training curriculum and monitoring the progress of new employees
- Awarded the Bubbliest award (for best energy and overall happiness) and Best smile award, 2017.
Education
Bachelors in Interdisciplinary Studies/Health Sciences/Psychology -
University of Cincinnati
05.2021
High School Diploma -
William Mason High School
05.2016
Skills
- Leadership Development
- Passionate about work
- Self-confidence
- Social Listening
- Customer service
- Sourcing candidates
- Communication
- Conflict Resolution
- Onboarding
Volunteer Experience
- The Christ Hospital Health Network, Volunteer, 01/01/17, 05/31/17
- Clean-up Cincy, Cleaner, 2018
- Queen Bee Marathon, Stand worker, 2018
- CFA Running of the Cows, Worker, 2018, 2019
- Matthew 25 Ministries, Sorter, 12/01/17, 12/01/18
Timeline
National Sales Recruiter
Total Quality Logistics
11.2021 - Current
Logistics Account Executive
Total Quality Logistics
06.2021 - 11.2021
Order Marshall
Kroger
05.2020 - 06.2021
Certified Trainer
Chick-fil-A Restaurants
12.2015 - 03.2018
Team Member
Chick-fil-A Restaurants
01.2015 - 04.2020
Bachelors in Interdisciplinary Studies/Health Sciences/Psychology -
University of Cincinnati
High School Diploma -
William Mason High School
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