Francis Turrubiartes
Garland,TX
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
8
8
years of professional experience
Work History
Front Desk Medical Receptionist
King Family Medical
Sachse, TX
11.2011 - 11.2013
- Took messages from patients and promptly relayed to appropriate staff.
- Informed patients of financial responsibilities prior to rendering services.
- Entered insurance, demographics and health history into patient database.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Compiled and coded patient information or data in appropriate computer system.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Handled incoming mail including sorting letters according to departmental guidelines.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Coordinated with insurance companies regarding payment verification processes prior to delivering treatment plans.
- Called patients to confirm scheduled appointments and obtain additional details.
- Communicated with patients with compassion while keeping medical information private.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Greeted patients, verified insurance information and collected copays.
- Completed relevant insurance and other claim forms.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Resolved denied claims by researching payer requirements and preparing appeals.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Verified accuracy of patient information and insurance data in billing system.
- Reviewed received payments for accuracy and applied to intended patient accounts.
- Processed corrections and adjustments as needed to ensure accurate payment from third party payers.
- Filed and submitted insurance claims.
- Received, organized and maintained all coding and reimbursement periodicals and updates.
- Worked closely with physicians to obtain additional clinical information when needed for accurate coding assignments.
- Ensured timely filing of all claims within established guidelines.
- Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
Front Desk Supervisor
Lifetime Fitness Center
Garland, TX
10.2005 - 08.2011
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Resolved guest complaints promptly and followed-up to verify restored satisfaction.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
- Monitored the front desk staff to ensure proper customer service was provided.
- Handled payment processing and provided customers with receipts and proper bills and change.
Education
Medical Biller & Coder - Medical Billing & Coding
Devry University
Irving, TX06-2019
Medical Assistant - Medical Assisting
Remington College
Garland, TX11-2010
High School Diploma -
Garland High School
Garland, TX05-2008
Bachelor of Science - Health Management
University Of Pheonix
Phoenix, AZSkills
- Insurance Verification
- HIPAA Compliance
- Payment Collection
- Medical Billing
- Insurance Claims
- Electronic Medical Records
- Front Desk Operations
Accomplishments
- Deans List
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Desk Medical Receptionist
King Family Medical
11.2011 - 11.2013
Front Desk Supervisor
Lifetime Fitness Center
10.2005 - 08.2011
Medical Biller & Coder - Medical Billing & Coding
Devry University
Medical Assistant - Medical Assisting
Remington College
High School Diploma -
Garland High School
Bachelor of Science - Health Management
University Of Pheonix
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