Summary
Overview
Work History
Skills
Languages
Timeline
Cashier

Francisca Martinez

Charlotte,NC

Summary

Dynamic and dedicated cashier with a proven track record at Food Universe, excelling in customer service and relationship building. Recognized for resolving complaints effectively, enhancing customer loyalty. Demonstrates strong work ethic and integrity while operating cash registers with precision. Committed to creating a welcoming shopping experience and improving store efficiency.

Overview

6
6
years of professional experience

Work History

Cashier

Torres Suermarket
03.2023 - 12.2024
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Food Universe
05.2019 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Improved efficiency, organized checkout area for optimal workflow.

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Torres Suermarket
03.2023 - 12.2024

Cashier

Food Universe
05.2019 - 06.2021

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Francisca Martinez